Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead IT services delivery and improve performance across the organisation.
- Company: Dynamic construction company focused on innovative IT solutions.
- Benefits: Competitive salary, career development, and a collaborative work environment.
- Other info: Opportunity for growth and travel to various business sites.
- Why this job: Make a real impact in IT operations while working with cutting-edge technologies.
- Qualifications: Strong background in IT infrastructure, cloud, and networking.
The predicted salary is between 60000 - 80000 ÂŁ per year.
The IT Infrastructure and Operations Manager leads the delivery, performance, and continuous improvement of IT services across the organisation. This is a hands-on leadership role requiring strong technical expertise across infrastructure, cloud (Azure/M365/SaaS), networking, and end-user services. The role combines strategic oversight with day-to-day accountability for service performance, while providing technical leadership across the IT estate.
Working closely with the IT Director, the role supports the development and execution of the Infrastructure and Operations roadmap, ensuring services are secure, resilient, and aligned to business priorities within a project-driven construction environment. As part of the IT Leadership Team, the role is responsible for driving service excellence, improving operational maturity, and ensuring internal teams and suppliers deliver reliable, high-quality, and cost-effective services.
- Oversee IT operations, maintenance, and service performance.
- Identify critical systems and prioritise risk mitigation.
- Manage supplier performance against KPIs.
- Assess risk and lead implementation of changes.
- Ensure compliance and control of IT assets.
- Oversee storage, backup, and data protection to maintain security and availability.
- Lead root cause analysis and implement preventative measures.
- Manage major incidents and reduce recurrence through trend analysis.
- Provide specialist technical guidance and support strategic decisions.
Extensive Infrastructure and IT Operations background as demonstrated by practical experience. Strong technical knowledge across networking (SD WAN), telephony (Teams), Cloud Infrastructure (Azure & M365, Teams / SharePoint and desktop technologies / applications). Previous experience running an “end to end”, multi-skilled IT Operations teams, able to create a sense of team, purpose and development. Previous experience partnering closely with Managed Service Providers, holding them to account and able to act as day to day single point of IT contact. Previous experience presenting to / creating materials for IT and business leaders. Willingness to travel to business sites as required. Potential to be accepted for Security Clearance. Can demonstrate ability to lead multiple relevant stakeholder groups to resolve operational incidents acting as the single IT point of contact. ITIL methodologies / elements of experience operating in a change control and configuration management environment.
IT Operations and Infrastructure Manager in Birmingham employer: 2MRW GROUP LIMITED
Contact Detail:
2MRW GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations and Infrastructure Manager in Birmingham
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have a lead on that perfect IT Operations role!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in IT infrastructure and operations. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Don’t just apply for jobs; tailor your approach! Research the companies you're interested in and understand their IT needs. When you reach out, mention how your experience aligns with their specific challenges and goals.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it shows us you’re serious about joining the team!
We think you need these skills to ace IT Operations and Infrastructure Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of IT Operations and Infrastructure Manager. Highlight your experience with cloud services, networking, and any hands-on leadership roles you've had. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved IT services or led teams in the past. We love a good story that showcases your expertise!
Showcase Your Technical Skills: Don’t hold back on your technical know-how! Make sure to mention your experience with Azure, M365, and any relevant ITIL methodologies. We’re looking for someone who can hit the ground running, so let us know what you bring to the table.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at 2MRW GROUP LIMITED
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Azure, M365, and networking. Be ready to discuss specific projects where you've implemented these technologies and how they improved service delivery.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading IT operations teams. Talk about how you've fostered a sense of purpose and development within your team, and how you’ve managed supplier performance against KPIs.
✨Be Ready for Scenario Questions
Expect questions that put you in real-world situations, like managing major incidents or conducting root cause analysis. Think through your past experiences and be ready to explain your thought process and the outcomes.
✨Align with Business Priorities
Understand the company's business goals and be prepared to discuss how your role as IT Operations and Infrastructure Manager can support these objectives. Show that you can balance strategic oversight with day-to-day operational accountability.