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- Tasks: Lead the reception team and ensure guests have an amazing experience.
- Company: Join a top hotel management company with a focus on guest satisfaction.
- Benefits: Earn £32,000 per year with opportunities for growth in hospitality.
- Why this job: Be the face of the hotel and create memorable experiences for guests.
- Qualifications: Strong leadership skills and two years in a similar role required.
- Other info: Work on-site and enjoy a dynamic environment in the hospitality industry.
The predicted salary is between 19200 - 44800 £ per year.
A leading hotel management company is seeking a full-time Reception Manager / Head Receptionist at Bromley Court Hotel. The ideal candidate will oversee check-in/out processes, manage the reception team, and ensure a seamless guest experience.
Applicants should have strong leadership skills, a minimum of two years in a similar role, and proficiency in property management systems. The position offers a salary of £32,000 per year, and candidates are required to work on-site and cover weekends.
Guest Experience Manager | Front Desk Leader employer: 2MES
Contact Detail:
2MES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Manager | Front Desk Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Guest Experience Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the hotel management company and be ready to discuss how your leadership skills and experience align with their values. Practise common interview questions, especially around guest experience and team management.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for guest experience shine through. Share stories that highlight your problem-solving skills and how you've made guests feel special in past roles.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the Reception Manager at Bromley Court Hotel. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Guest Experience Manager | Front Desk Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing reception teams and overseeing check-in/out processes. We want to see how your skills align with the role of Guest Experience Manager!
Show Off Your Leadership Skills: In your cover letter, share specific examples of how you've led a team in a similar role. We love to see candidates who can inspire and motivate their colleagues to deliver an exceptional guest experience.
Highlight Your Tech Savvy: Since proficiency in property management systems is key, mention any relevant software you’ve used in the past. We’re looking for someone who can hit the ground running and make our operations smoother!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at 2MES
✨Know the Hotel Inside Out
Before your interview, make sure you research Bromley Court Hotel thoroughly. Familiarise yourself with its services, amenities, and guest reviews. This will not only show your genuine interest but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Leadership Skills
As a Guest Experience Manager, strong leadership is key. Prepare examples from your past roles where you've successfully led a team or resolved conflicts. Be ready to discuss how you motivate your team and ensure high standards of service.
✨Demonstrate Your Tech Savvy
Since proficiency in property management systems is crucial, brush up on any relevant software you’ve used before. If you’re familiar with specific systems, mention them during the interview. This will highlight your readiness to hit the ground running.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various guest situations. Think of scenarios that could arise at the front desk and prepare your responses. This will demonstrate your problem-solving skills and ability to maintain a seamless guest experience under pressure.
