Senior Accommodation Support Worker in West Bromwich

Black Country Women's Aid (BCWA) is an established charity that provides a range of specialist abuse support services to women, men and children across the Black Country. Our holistic, trauma‐informed support enables victims to escape violence and abuse, cope with trauma, build resilience and establish life after abuse.

Our successful accommodation service continues to expand as demand for services increases and new areas are identified. The Accommodation Services Directorate manages 76 units of accommodation.

• 24hr access refuge accommodation for victims of domestic abuse (women and children only)
• Dispersed accommodation for victims of domestic abuse – accommodation includes houses in multiple occupation, blocks of flats and individual flats across the borough (women, children, male victims)
• Resettlement support post‐departure from domestic abuse accommodation services
• Access to BCWA Victim Safety Adviser post‐departure from domestic abuse accommodation services
• Access to BCWA community services group activity
• Safe house for victims of modern‐day slavery in the National Referral Mechanism
• Dispersed accommodation for victims of modern‐day slavery in the national referral mechanism – accommodation includes houses in multiple accommodation, groups of flats and individual accommodation across the borough (women, children, male victims)
• Access to counselling services (part of BCWA Community services)

We are looking for a highly skilled Senior Accommodation Support Worker with excellent communication skills, compassion and an understanding of the impact of abuse and exploitation. We are looking for an innovative candidate who has experience of working with adults who have experienced trauma and abuse. This is a great opportunity for someone who enjoys problem‐solving and developing their leadership skills.

The successful candidate will provide day‐to‐day support to the Refuge Manager and/or Safe House Manager. The position will manage and have oversight over the quality of support delivered to residents and their children, supervising the intervention support workers who will each have a nominated caseload. The position will ensure that the environment is empathetic, supportive and positive, promoting independence and life after violence and abuse, as well as meeting all contractual targets from the contracts and commissions.

Important Information for All Positions: Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions. Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.

As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:

• Right to work in the UK
• References: Following your interview, two employment references will be sought. One of these should be your current or most recent employer.
• DBS: All positions are subject to DBS checks at the relevant level.