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For Companies At a Glance
- Tasks: Enhance client relationships and secure contract renewals through proactive communication.
- Company: Leading UK service provider with a focus on customer satisfaction.
- Benefits: 25 days holiday, private healthcare, and a hybrid working model.
- Why this job: Join a dynamic team and make a real difference in client experiences.
- Qualifications: Strong communication skills and a results-driven mindset.
- Other info: Great opportunity for growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading service provider in the UK is hiring a Retention & Renewals Advisor to enhance client relationships and secure contract renewals. The ideal candidate will have strong communication skills, a focus on customer service, and a results-driven mindset.
Responsibilities include:
- Proactively reaching out to clients
- Identifying their needs
- Ensuring positive experiences
The role offers a hybrid working model and benefits such as 25 days of holiday, private healthcare, and more.
Retention & Renewals Advisor — Hybrid Role & Growth in Sheffield employer: 2M Employment Solutions Limited
Contact Detail:
2M Employment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retention & Renewals Advisor — Hybrid Role & Growth in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to client retention and renewals. We want to show off our communication skills and customer service focus, so let’s nail those responses!
✨Tip Number 3
Showcase your results-driven mindset! Bring examples of how you’ve successfully retained clients or improved customer satisfaction in past roles. Numbers speak volumes, so let’s make them count!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Retention & Renewals Advisor — Hybrid Role & Growth in Sheffield
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about enhancing client relationships, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can connect with clients effectively.
Focus on Customer Service: We want to see your passion for customer service shine through in your application. Share examples of how you've gone above and beyond to ensure positive experiences for clients in the past.
Be Results-Driven: This role requires a results-driven mindset, so don’t forget to include any achievements or metrics that showcase your success in previous roles. Numbers speak volumes, so let us know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at 2M Employment Solutions Limited
✨Know Your Stuff
Before the interview, make sure you understand the company and its services inside out. Research their client base and think about how you can enhance those relationships. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Retention & Renewals Advisor, strong communication is key. Prepare examples of how you've successfully communicated with clients in the past. Think about times when you turned a negative experience into a positive one – this will highlight your customer service focus.
✨Be Results-Driven
The role requires a results-driven mindset, so come prepared with metrics or achievements that demonstrate your success in previous roles. Whether it’s increasing client retention rates or achieving sales targets, quantifiable results will impress your interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for client management, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
