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For Companies You will be joining 2i's newly established Data Systems & MI function, acting as a Partner in an exciting new role, supporting our Revenue team, reporting to the Data Systems & MI Manager. This is an exciting opportunity to be part of a team that is central to how 2i operates and grows, working across systems administration, data architecture, and analytics to support the business in making better, faster decisions.
You will support the administration and improvement of 2i's core enterprise systems, acting as our subject matter expert on Salesforce, with a remit to assist in maintaining systems and data architecture, and contribute to the development and delivery of reports and dashboards that give the business clear visibility of its performance. You will play an important supporting role across the function, working closely with the Revenue team and internal stakeholders to understand their needs and help turn data into insight.
Responsibilities- System Administration & Improvement
- Supporting the Salesforce–NetSuite integration to ensure seamless data flow between systems
- Identifying opportunities and driving efficiencies in how the Sales teams interact with and utilise Salesforce day-to-day
- Organising and maintaining the Sales teams SharePoint folder structure to ensure documentation is accessible and well-managed
- Support the day-to-day administration of 2i's core enterprise systems, including Salesforce and NetSuite
- Assist with user access management, system configuration, and change documentation
- Help triage and resolve system issues, escalating where appropriate
- Contribute to testing, documentation, and change enablement activities
- Support the identification and implementation of system improvements
- Assist in maintaining up-to-date documentation of 2i's systems landscape, integrations, and data flows
- Support the design and delivery of system integrations and data architecture improvements
- Help assess the impact of changes to platforms and data pipelines
- Develop and maintain reports, dashboards, and KPIs using 2i's data and analytics tools
- Perform analysis to identify trends, patterns, and insights that support revenue, operational and strategic decisions
- Validate data and help ensure consistent definitions and standards are applied across reporting
- Provide ad hoc data and analytics support to internal stakeholders across the business
- Support the rollout and adoption of self-service reporting tools and dashboards
- Work collaboratively with colleagues across the Revenue, Data Systems & MI team, and wider Operations function
- Support the Data Systems & MI Manager in delivering the team's roadmap and priorities
- Maintain clear documentation of work completed and changes made
At 2i, we value proactiveness and fresh perspectives. So, whilst we have established processes for managing and delivering our work, we're always looking for ways to evolve. You’ll bring new ideas, spot ways to improve efficiency and challenge the way things are currently done to make them better.
- Experience working with enterprise systems, Salesforce (preferred) and NetSuite
- Strong administrative and analytical skills, preferably in consultancy or multi-client environments
- Familiarity with system integration concepts or tools
- Proficiency with data and reporting tools, for example, Excel, Power BI, or equivalent
- Excellent communication skills, written and verbal, with the ability to explain data clearly to non-technical colleagues
- Curious and analytical, you enjoy exploring data and finding answers to business questions
- A collaborative team player who is also comfortable working independently
- Proactive in identifying issues and suggesting improvements
- Strong attention to detail, you take pride in producing accurate, reliable work
- Keen to learn and develop within a fast-growing, evolving function
- Clear and confident communicator, comfortable engaging with stakeholders across the business
- Career development pathways tailored for your personal and professional learning within 2i, giving clear direction for your career with us
- 26 days of annual leave + the option to buy and sell holiday (up to 5 days)
- Private Health Care + access to other mental health and wellbeing services including Gym Memberships, Counselling, Cycle to Work Schemes + many more
- Individual and Company related performance bonus
- Flexible working in a hybrid environment across the UK
We’re committed to inclusion. We believe that diverse teams make better decisions, are more creative, and build enriched cultures. That’s why we’re committed to creating an inclusive workplace where everyone feels they belong. We have a dedicated Diversity & Inclusion Guild and a Neurodiversity Guild, both led by passionate employees who help shape our thinking and actions in this space. We welcome applications from people of all backgrounds, identities, and experiences. If there’s anything we can do to make the recruitment process more accessible for you, please let us know. You can find out more about our approach to inclusion in our Employee Handbook.
Contact Detail:
2i Recruiting Team
We think you need these skills to ace Revenue & Systems Partner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Salesforce and data systems. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Analytical Skills: Since this role involves a lot of data analysis, include examples of how you've used data to drive decisions in previous roles. We love seeing candidates who can turn numbers into insights, so let us know how you’ve done that!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your communication is easy to understand. Remember, we want to see your personality shine through too!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at 2i
✨Know Your Systems
Make sure you brush up on your knowledge of Salesforce and NetSuite. Understand how they integrate and the common challenges users face. Being able to discuss specific examples of how you've improved system efficiency or resolved issues will show that you're not just familiar with the tools, but that you can actively contribute to their success.
✨Data is Key
Since this role involves a lot of data analytics and reporting, be prepared to talk about your experience with data tools like Excel or Power BI. Bring examples of reports or dashboards you've created in the past, and be ready to explain how they helped drive business decisions. This will demonstrate your analytical skills and your ability to turn data into actionable insights.
✨Collaboration is Crucial
This position requires working closely with various teams, so highlight your teamwork skills. Think of examples where you've successfully collaborated with others to achieve a goal. Emphasise your communication skills and how you can explain complex data concepts to non-technical colleagues, as this will be vital in your role.
✨Show Your Proactiveness
2i values fresh perspectives and proactive problem-solving. Prepare to discuss instances where you've identified inefficiencies and suggested improvements. This could be anything from streamlining processes to enhancing user experiences with systems. Showing that you’re not afraid to challenge the status quo will resonate well with the interviewers.