Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist clients with mortgage applications and provide excellent customer service.
- Company: Independent financial services firm known for its personal touch.
- Benefits: Competitive salary, potential support for CeMap certification, and a supportive team environment.
- Why this job: Join a growing team and make a real difference in clients' financial journeys.
- Qualifications: Experience in the mortgage industry and strong attention to detail required.
- Other info: Office-based role with opportunities for career advancement.
The predicted salary is between 22000 - 36000 £ per year.
This role is office-based, five days per week. Our client is an independent, passionate, highly successful Financial Services organisation that offers a personal service specialising in mortgage-related services and business protection to a range of private and corporate clients offering unbiased solutions. Due to continued expansion, an opportunity has arisen for someone who has mortgage or financial services experience to join their team as a Mortgage Administrator. As a vast majority of their work is repeat business and referrals, you will not only be detail orientated but have a passion for delivering excellent customer service and understand customer loyalty. There is the opportunity for support with CeMap certification.
Key Responsibilities:
- Answering phones
- Liaising with clients over the phone
- Processing mortgage applications
- Taking down the client's financial details
- Working on the database
- Conducting credit checks
- Producing recommendation letters
- Sending out letters and carrying out general administration duties
- Good Word and Excel skills are essential along with a confident telephone manner
Experience and Skills Requirements:
- CeMap Qualification
- Office 365
- Proven experience within the mortgage industry
- Strong attention to detail
- Ability to work well in a team
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Mortgage Administrator in Woking employer: 2i Recruit Ltd
Contact Detail:
2i Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator in Woking
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage and financial services industry. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Mortgage Administrators and practice your answers. Show off your attention to detail and customer service skills – they’re key in this role!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the position. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Mortgage Administrator in Woking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mortgage or financial services experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering excellent customer service and how you understand the importance of customer loyalty. Let us know why you’re the perfect fit!
Show Off Your Attention to Detail: As a Mortgage Administrator, attention to detail is key. In your application, make sure to highlight any experiences where your meticulous nature made a difference. We love candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at 2i Recruit Ltd
✨Know Your Stuff
Make sure you brush up on your mortgage knowledge before the interview. Understand the basics of mortgage applications, customer service expectations, and the importance of attention to detail. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Customer Service Skills
Since this role heavily relies on delivering excellent customer service, be prepared to share examples from your past experiences. Think of specific situations where you went above and beyond for a client or resolved a tricky issue. This will highlight your commitment to customer loyalty.
✨Practice Your Phone Manner
As you'll be liaising with clients over the phone, practice speaking clearly and confidently. You might even want to do a mock call with a friend to get comfortable. Remember, a friendly tone can make all the difference in building rapport with clients.
✨Familiarise Yourself with Office Tools
Since good Word and Excel skills are essential, take some time to brush up on these tools. Be ready to discuss how you've used them in previous roles, especially in relation to processing applications or managing databases. This will demonstrate your readiness to hit the ground running.