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- Tasks: Support a busy customer care team by handling enquiries and coordinating activities.
- Company: Join a supportive team in a dynamic work environment.
- Benefits: Gain valuable experience and enhance your skills in a short-term role.
- Why this job: Perfect for those seeking immediate work and a chance to shine in customer care.
- Qualifications: Previous customer care experience and strong communication skills are essential.
- Other info: Fast-paced role with opportunities to learn and grow.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Temporary Customer Care Coordinator to support a busy customer care team on a short-term basis. This role will focus on handling customer enquiries, coordinating defect-related activity, and providing general administrative support.
Key responsibilities:
- Acting as a first point of contact for customer queries and post-occupation issues
- Logging and updating defects, ensuring information is recorded accurately
- Coordinating diaries for site visits and inspections
- Issuing work instructions and liaising with contractors and internal teams
- Maintaining records, reports, and general administration
- Supporting complaint handling and status updates where required
About you:
- Previous experience in a customer care or coordination role
- Strong communication skills and a customer-focused approach
- Well organised with good attention to detail
- Confident using MS Office (Word, Excel, Outlook)
- Experience using Coins would be a strong advantage
- Able to pick things up quickly and work effectively in a fast-paced environment
This is an excellent opportunity for someone available immediately and looking for a short-term assignment within a supportive team.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Temporary Customer Care Coordinator employer: 2i Recruit Ltd
Contact Detail:
2i Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Care Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Temporary Customer Care Coordinator role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on common customer care scenarios and think about how you'd handle them. We want you to show off your strong communication skills and customer-focused approach, so practice makes perfect!
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It’s a great way to keep your name fresh in their minds and shows you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to navigate and keeps everything in one place.
We think you need these skills to ace Temporary Customer Care Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer care or coordination roles. We want to see how your skills match the key responsibilities listed in the job description.
Show Off Your Communication Skills: Since strong communication is key for this role, include examples of how you've effectively handled customer queries in the past. We love seeing real-life scenarios!
Be Organised and Detail-Oriented: Demonstrate your organisational skills by presenting your application clearly and concisely. We appreciate attention to detail, so double-check for any typos or errors before hitting send.
Apply Through Our Website: For the best chance of getting noticed, make sure you apply through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at 2i Recruit Ltd
✨Know Your Customer Care Basics
Brush up on your customer care knowledge before the interview. Understand common customer queries and how to handle them effectively. This will show that you’re ready to jump in and support the team right away.
✨Show Off Your Organisational Skills
Be prepared to discuss how you stay organised, especially when juggling multiple tasks. Share specific examples of how you've managed diaries or coordinated activities in previous roles to demonstrate your ability to thrive in a busy environment.
✨Familiarise Yourself with MS Office
Since the role requires confidence in using MS Office, make sure you can talk about your experience with Word, Excel, and Outlook. Maybe even mention a project where you used these tools to streamline processes or improve communication.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in this role, like handling a difficult customer or coordinating a last-minute site visit. Prepare your responses to showcase your problem-solving skills and customer-focused approach.
