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For Companies At a Glance
- Tasks: Manage and grow national client accounts, driving profitable growth and strengthening relationships.
- Company: Dynamic company offering a competitive benefits package and a supportive work environment.
- Benefits: Car allowance, business mileage paid, company laptop, smartphone, and 25 days annual leave.
- Why this job: Join a team where you can make a real impact on client partnerships and business growth.
- Qualifications: 5+ years in B2B account management with strong communication and strategic skills.
- Other info: Opportunity for career advancement in a fast-paced, collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
Package & Benefits:
- Car allowance: £6,000 per annum
- Business mileage paid
- Company laptop and smartphone provided
- 25 days annual leave plus bank holidays
- Competitive benefits package
Role Overview
This role is responsible for managing and growing a portfolio of up to 10 national client accounts, with a combined turnover of approximately £10m. The focus is on driving profitable growth, strengthening client relationships, increasing account penetration, and leading contract negotiations. You will act as the primary point of contact for key stakeholders, ensuring a high level of service and long-term partnership value.
Key Responsibilities:
- Manage and grow a portfolio of national accounts, delivering against individual and tiered revenue targets
- Build and maintain strong relationships with multiple stakeholders within each client organisation
- Identify growth opportunities within existing accounts through regular analysis and strategic planning
- Ensure all account activity, opportunities and communications are accurately recorded on the CRM system
- Proactively manage client engagement, identifying and resolving issues in a timely and professional manner
- Lead all proposals, plans and presentations, consistently exceeding client expectations
- Negotiate contracts and manage renewals, ensuring continuity and commercial improvement
- Develop and implement tailored account strategies aligned to client objectives
- Confidently represent the organisation and its full product/service offering
- Continuously build knowledge of the product and service portfolio, including new developments
- Implement and maintain client retention strategies across all accounts
- Work closely with internal teams to ensure seamless service delivery
- Identify upselling opportunities and manage trials or pilots where appropriate
- Strengthen long-term partnerships by creating strong client dependency and value alignment
Performance Objectives (KPIs):
- Minimum of 10 client appointments per week (mix of face-to-face and virtual)
- Client proposals issued within 48 hours
- Quarterly presentation of growth plans and opportunities to senior stakeholders
- Ownership and monthly update of account retention strategy documents
Skills & Attributes:
- Strong working knowledge of Microsoft Office, particularly Excel, Outlook and Word
- Excellent written, verbal and interpersonal communication skills
- Confident handling challenging situations and commercial decisions
- Highly organised with strong time management skills
- Able to work independently and collaboratively within a team
- Strategic mindset with a focus on long-term growth
- High energy, drive and professional credibility
Experience & Qualifications:
- Minimum of 5 years’ experience in a B2B account management or sales role
- Proven experience managing customer accounts valued at £500k
- Full UK driving licence
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Locations
National Account Manager in Hampshire, Liphook employer: 2i Recruit Ltd
Contact Detail:
2i Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager in Hampshire, Liphook
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that National Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, services, and client base. We want you to walk in confidently, ready to discuss how you can drive growth and strengthen client relationships.
✨Tip Number 3
Practice your pitch! You’ll need to showcase your experience managing accounts and driving revenue. We suggest rehearsing answers to common interview questions so you can highlight your strategic mindset and problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We believe this small gesture can help keep you top of mind for hiring managers.
We think you need these skills to ace National Account Manager in Hampshire, Liphook
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the National Account Manager role. Highlight your B2B account management experience and any relevant achievements to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific examples of how you've managed client accounts and driven growth in the past.
Showcase Your Communication Skills: Since this role involves a lot of stakeholder interaction, make sure your written application demonstrates your excellent communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at 2i Recruit Ltd
✨Know Your Numbers
As a National Account Manager, you'll be expected to manage significant client portfolios. Brush up on your financial acumen and be ready to discuss how you've driven revenue growth in previous roles. Prepare specific examples of how you’ve met or exceeded targets.
✨Build Rapport with Stakeholders
Strong relationships are key in this role. Before the interview, research the company’s clients and their industries. Think about how you can demonstrate your ability to build and maintain relationships with multiple stakeholders during your conversation.
✨Showcase Your Strategic Mindset
This position requires a strategic approach to account management. Be prepared to discuss your experience with strategic planning and how you've identified growth opportunities in past roles. Use real-life examples to illustrate your thought process.
✨Demonstrate Problem-Solving Skills
You’ll need to handle challenging situations and resolve issues promptly. Think of a few scenarios where you successfully navigated difficult client situations. Highlight your problem-solving skills and how they contributed to client satisfaction and retention.