At a Glance
- Tasks: Support sales by managing customer orders and ensuring smooth communication.
- Company: Fast-paced business on the outskirts of Guildford with a friendly culture.
- Benefits: £27,000 salary, performance bonuses, 25 days holiday, and growth opportunities.
- Other info: Perfect for those who thrive in varied roles and enjoy problem-solving.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Strong organisation, communication skills, and a positive attitude required.
We are looking for a highly organised and customer-focused Sales Support Administrator to join a growing and fast-paced business. This is an excellent opportunity for someone who enjoys building relationships, solving problems, and ensuring every customer journey runs smoothly from start to finish.
You’ll become an integral part of the team, helping to manage customer orders and supporting the sales process behind the scenes. This role is ideal for someone who thrives in a varied position, enjoys juggling multiple priorities, and takes pride in delivering a high level of service. No two days are the same – you’ll be involved in everything from order administration and customer communication through to coordinating deliveries and ensuring every detail is handled accurately.
Company Benefits:
- Performance-related bonus scheme
- 25 days holiday plus bank holidays
- Company pension scheme
- Opportunity to develop and grow within an expanding business
- Friendly and supportive working environment
Key Responsibilities:
- Review quotations before they progress into confirmed orders, checking product compatibility and ensuring all details are accurate
- Prepare and coordinate documentation, approvals, and custom order requests where required
- Manage customer orders throughout the full sales journey, maintaining regular communication and updates
- Monitor order schedules and ensure timelines align with customer expectations
- Keep customers informed throughout the process, including delivery readiness and final stages of completion
- Handle customer enquiries efficiently, answering questions and resolving issues in a professional and timely manner
- Liaise with internal departments and logistics teams to coordinate deliveries and schedules
- Maintain accurate records, update systems, and ensure all communication is documented appropriately
- Support wider business operations and take on additional responsibilities as the team continues to grow
Experience and Skills Requirements:
- Excellent organisation skills with strong attention to detail
- A methodical approach and strong administrative ability
- Confidence following processes and managing multiple tasks simultaneously
- Strong communication skills with a professional and friendly manner
- The ability to work independently as well as collaboratively within a team
- A positive attitude with a willingness to learn and develop
- Strong problem-solving skills and the confidence to suggest solutions
- Good IT skills, including Microsoft Office
- A full driving licence and access to your own transport is beneficial due to location
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Sales Support Administrator in Guildford employer: 2i Recruit Ltd
Join a dynamic and supportive team as a Sales Support Administrator in the Guildford outskirts, where your organisational skills and customer focus will be valued. With a performance-related bonus scheme, 25 days of holiday, and opportunities for personal growth within a thriving business, you'll find a rewarding work culture that prioritises employee development and collaboration. Experience a varied role that keeps you engaged while ensuring every customer journey is seamless and satisfying.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Guildford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services so you can show how your skills align with their needs. We want you to shine!
✨Tip Number 3
Practice your communication skills. Whether it's answering questions or discussing your experience, being clear and confident will help you stand out. Remember, you're not just selling your skills; you're building rapport!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team. Let's get you on board!
We think you need these skills to ace Sales Support Administrator in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Support Administrator role. Highlight your organisational skills, attention to detail, and any relevant customer service experience to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re excited about this role and how your background aligns with our needs. Don’t forget to mention your problem-solving skills and your ability to juggle multiple tasks.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application showcases your strong communication skills. Keep your language clear and professional, but let your personality shine through too!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at 2i Recruit Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Support Administrator role. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent organisation and attention to detail, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly.
✨Demonstrate Your Communication Skills
As a Sales Support Administrator, you'll need to communicate effectively with customers and internal teams. Practice articulating your thoughts clearly and professionally. You might even want to role-play common customer scenarios to showcase your problem-solving abilities and friendly manner.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. Consider asking about the team dynamics, opportunities for growth, or how success is measured in this position. It’s a great way to leave a positive impression.
