Reception Manager in Godalming

Our client is looking for an enthusiastic and organised Reception Manager to lead the front-of-house experience and ensure every visitor, client, and guest receives a warm and professional welcome. This is an exciting opportunity for someone who enjoys creating outstanding first impressions, managing a busy reception environment, and supporting a wider team with excellent organisation and communication skills. Please note that a full license and own car is required. The successful candidate will need to be flexible and comfortable supporting occasional weekend cover when required. Key Responsibilities: * Managing the day-to-day operations of the reception area * Leading and supporting reception/front-of-house activities * Delivering a professional, friendly, and welcoming experience to all visitors * Managing incoming calls, emails, and enquiries efficiently * Coordinating appointments, diaries, meetings, and visitor schedules * Ensuring reception areas are maintained to a high standard * Supporting and training reception team members where required * Liaising with internal departments and external contacts * Managing administrative tasks and maintaining accurate records * Handling customer queries and resolving issues in a professional manner * Supporting events, meetings, and special arrangements * Providing flexible support, including occasional weekend cover when required Working Hours Monday – Friday: 8:00 am – 4:00pm/ 9:00 am – 5:00pm (30-minute lunch) Saturday & Sunday: (Flexible working patterns may be discussed) Experience and Skills Requirements * Previous experience within reception, front-of-house, hospitality, customer service, or administration * Experience managing or supervising a reception team would be advantageous * Excellent communication and interpersonal skills * Professional, polished, and confident approach * Strong organisational skills with the ability to multitask * Ability to remain calm and professional under pressure * Excellent attention to detail and problem-solving skills * Confident using Microsoft Office and administrative systems * A positive, proactive, and team-focused attitude * Flexible approach with availability to support occasional weekends If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted