Trainee Lettings Consultant in Crawley

Our client is an established property business seeking a motivated and customer-focused Lettings Consultant to join their growing team. This is an excellent opportunity for someone looking to start or develop a career within the property industry, with full training and support provided. The successful candidate will play a key role in helping prospective tenants find their next home, conducting property viewings, building relationships with customers and supporting the day-to-day success of the lettings department. Company Benefits: * Realistic on-target earnings. * Full training and ongoing professional development. * Supportive and collaborative working environment. * Company pension scheme. * Health and wellbeing programme. * Sick pay. * Company events and team activities. * Clear career progression opportunities. Key Responsibilities: * Building strong relationships with prospective tenants and understanding their property requirements. * Matching customers with suitable properties and arranging viewings. * Conducting property viewings and delivering an excellent customer experience. * Supporting the creation of new tenancies and progressing applications. * Managing customer enquiries via telephone, email and face-to-face interactions. * Maintaining accurate records and updating internal systems. * Working closely with colleagues to ensure the smooth running of the department. * Supporting business growth through exceptional customer service and relationship management. * Assisting with general administration and ad hoc duties as required. Experience and Skills Requirements * Previous experience in customer service, sales, hospitality, retail or a client-facing role would be advantageous but is not essential. * Passionate about delivering outstanding customer service. * Excellent communication skills, both written and verbal. * Confident building rapport with a wide range of customers. * Positive attitude and strong work ethic. * Ability to work under pressure and manage multiple priorities. * Team-oriented approach with the ability to build strong working relationships. * Willingness to learn and develop a career within the property sector. * Full UK Driving Licence and access to your own vehicle are essential. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted