At a Glance
- Tasks: Manage luxury rental properties and provide top-notch customer service to landlords and tenants.
- Company: Join a successful and growing property team in the luxury sector.
- Benefits: Enjoy a company pension, competitive holidays, and free on-site parking.
- Other info: Be part of a dynamic team with opportunities for growth and development.
- Why this job: Take your property career to the next level in a fast-paced, professional environment.
- Qualifications: Experience in lettings or property management with strong organisational skills.
Our client is seeking a highly organised and customer-focused Lettings Property Manager / Administrator to join their successful and growing property team. This is an exciting opportunity to work within the luxury property sector, managing a portfolio of high-quality residential properties and supporting a discerning client base that includes landlords, tenants, and high-net-worth individuals. The role requires exceptional attention to detail, outstanding customer service skills, and the ability to deliver a seamless experience in a fast-paced and professional environment. If you have experience within lettings, property management, estate agency, or administration and are looking to take the next step in your property career, this could be the perfect opportunity.
Company Benefits:
- Company pension
- Competitive holidays
- Free parking on site
Key Responsibilities:
- Managing a portfolio of nearly 100 rental properties
- Acting as the main point of contact for landlords and tenants
- Coordinating maintenance and repair works with contractors
- Handling property enquiries and resolving issues efficiently
- Organising property inspections and follow-up actions
- Managing tenancy renewals, notices, and related documentation
- Ensuring all compliance requirements are met and maintained
- Updating property management systems and maintaining accurate records
- Supporting the lettings team with administrative duties as required
- Delivering outstanding customer service at every stage of the tenancy journey
Experience and Skills Requirements:
- Previous experience within lettings, property management, estate agency, or administration
- Excellent organisational and time management skills
- Strong communication skills, both written and verbal
- Ability to manage multiple tasks and prioritise effectively
- High attention to detail and accuracy
- Competent IT skills, including Microsoft Office and property management software
- Professional, approachable, and customer-focused manner
- Ability to work independently and as part of a team
- Own car and full UK driving licence is required
Lettings Property Manager / Administrator in Cranleigh employer: 2i Recruit Ltd
Join a dynamic and supportive team in the luxury property sector, where your organisational skills and customer focus will be valued. With competitive holidays, a company pension, and free on-site parking, this role offers not just a job but a pathway to grow within a thriving property management environment. Experience a culture that prioritises excellence and provides opportunities for professional development while managing a prestigious portfolio of high-quality residential properties.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Property Manager / Administrator in Cranleigh
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Lettings Property Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its portfolio. Show them you’re not just another candidate; you’re genuinely interested in their properties and clients. Tailor your responses to highlight how your experience aligns with their needs.
✨Tip Number 3
Practice your customer service skills! Since this role is all about delivering outstanding service, think of scenarios where you've gone above and beyond for clients. Be ready to share these examples during interviews to showcase your expertise.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Lettings Property Manager / Administrator in Cranleigh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lettings Property Manager role. Highlight your experience in lettings, property management, or administration, and showcase any relevant skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the property sector and how your customer service skills can benefit our team. Keep it professional but let your personality show through.
Showcase Your Organisational Skills:Since this role requires exceptional attention to detail and organisational skills, be sure to mention specific examples from your past experiences where you successfully managed multiple tasks or projects.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in the luxury property sector!
How to prepare for a job interview at 2i Recruit Ltd
✨Know Your Portfolio
Before the interview, take some time to familiarise yourself with the types of properties you’ll be managing. Understand the luxury market and be ready to discuss how you would handle specific scenarios related to high-net-worth clients.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your outstanding customer service abilities. Think of situations where you resolved issues efficiently or went above and beyond for a client. This will demonstrate your fit for a role that requires exceptional attention to detail and a customer-focused approach.
✨Demonstrate Organisational Skills
Since the role involves managing nearly 100 rental properties, be ready to discuss your organisational strategies. Share how you prioritise tasks and manage multiple responsibilities effectively, perhaps by using tools or methods that have worked for you in the past.
✨Be Prepared for Compliance Questions
Given the importance of compliance in property management, brush up on relevant regulations and best practices. Be prepared to discuss how you ensure compliance and maintain accurate records, as this will show your understanding of the industry's requirements.
