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- Tasks: Support a busy customer care team by handling enquiries and coordinating activities.
- Company: Join a dynamic team in the sales and customer service sector.
- Benefits: Earn £14–£16 per hour with flexible temporary work.
- Why this job: Gain valuable experience while making a difference in customer care.
- Qualifications: Previous customer care experience and strong communication skills required.
- Other info: Perfect for those seeking immediate work in a supportive environment.
The predicted salary is between 11 - 15 £ per hour.
Salary: £14–£16 per hour (depending on experience)
Type: Temporary
Sector: Sales & Customer Service
We are looking for a Temporary Customer Care Coordinator to support a busy customer care team on a short-term basis. This role will focus on handling customer enquiries, coordinating defect-related activity, and providing general administrative support.
Key responsibilities:
- Acting as a first point of contact for customer queries and post-occupation issues
- Logging and updating defects, ensuring information is recorded accurately
- Coordinating diaries for site visits and inspections
- Issuing work instructions and liaising with contractors and internal teams
- Maintaining records, reports, and general administration
- Supporting complaint handling and status updates where required
About you:
- Previous experience in a customer care or coordination role
- Strong communication skills and a customer-focused approach
- Well organised with good attention to detail
- Experience using Coins would be a strong advantage
- Able to pick things up quickly and work effectively in a fast-paced environment
This is an excellent opportunity for someone available immediately and looking for a short-term assignment within a supportive team.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Temporary Customer Care Coordinator in Billingshurst employer: 2i Recruit Ltd
Contact Detail:
2i Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Care Coordinator in Billingshurst
✨Tip Number 1
Make sure you research the company and its values before your interview. This shows that you're genuinely interested in the role and helps you tailor your answers to fit their culture.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your previous experience in customer care.
✨Tip Number 3
Prepare some questions to ask the interviewer about the team and the role. This not only shows your enthusiasm but also helps you determine if it's the right fit for you.
✨Tip Number 4
After the interview, don’t forget to send a thank-you email! It’s a nice touch that keeps you fresh in their minds and shows your appreciation for the opportunity.
We think you need these skills to ace Temporary Customer Care Coordinator in Billingshurst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in customer care or coordination roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Temporary Customer Care Coordinator role. Keep it friendly and professional, and let us know what excites you about joining our team.
Show Off Your Communication Skills: Since this role involves handling customer queries, make sure your application reflects your strong communication skills. Whether it’s through your CV or cover letter, we want to see how you connect with others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at 2i Recruit Ltd
✨Know Your Customer Care Basics
Brush up on your customer care knowledge before the interview. Understand common customer queries and how to handle them effectively. This will show that you’re ready to jump in and support the team right away.
✨Show Off Your Organisational Skills
Be prepared to discuss how you manage your time and keep things organised. Bring examples of how you've coordinated schedules or handled multiple tasks at once, as this role requires strong organisational skills.
✨Familiarise Yourself with Coins
If you have experience using Coins, make sure to highlight it! If not, do a bit of research on it. Being able to demonstrate your willingness to learn new systems can really impress the interviewers.
✨Practice Your Communication Skills
Since this role involves a lot of communication, practice articulating your thoughts clearly. You might even want to role-play some common customer scenarios with a friend to build your confidence.
