Our client is looking for a Client Care Coordinator to join a fantastic, innovative, and friendly team based in Beaconsfield. You’ll be the first point of contact for clients, handling inbound calls via Microsoft Teams, listening with empathy, and arranging appointments for individuals who may be going through challenging personal situations. This is an excellent opportunity for someone with a customer-focused background who enjoys helping people, building rapport, and delivering a positive experience from the very first interaction.
Company Benefits:
- Competitive salary
- Supportive and professional working environment
- Career development opportunities
- Modern offices in Beaconsfield
- Varied and engaging role with real responsibility
Key Responsibilities:
- Managing a high volume of incoming calls
- Taking down personal information and adding their details to the inhouse system
- Diary management
- Using Microsoft Teams to answer calls and book in meetings
- Having an empathetic approach
- Dealing with confidential information
Experience and Skills Requirements:
- Previous experience based in a Receptionist, Customer Service, Contact Centre, Client Care, or Front of House role
- Excellent communication and telephone-based customer service skills
- A warm, friendly, and empathetic approach
- Confidence building relationships with people from all backgrounds...
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Client Care Coordinator in Beaconsfield employer: 2i Recruit Ltd
Join a dynamic and internationally recognised technical distribution business as a Customer Service Manager, where you will lead a passionate team dedicated to delivering exceptional customer service. With a strong focus on professional development, competitive bonuses, and a supportive work culture that encourages performance and innovation, this role offers a unique opportunity for growth and direct exposure to senior leadership. Enjoy additional perks such as extra holiday leave and a commitment to fostering a high-performance environment that values your contributions.
