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- Tasks: Join us as a Ward Catering Assistant, providing essential catering and cleaning support to patients.
- Company: 2gether Support Solutions supports healthcare professionals across East Kent, caring for over 2000 patients daily.
- Benefits: Enjoy 25 days annual leave, a company pension, and discounts on travel and leisure activities.
- Why this job: Make a real impact on patient experience while working in a supportive and inclusive environment.
- Qualifications: Previous customer service or catering experience is a plus; strong communication skills are essential.
- Other info: Flexible part-time hours from 17:00 to 21:00, with opportunities for training and development.
Job Introduction
2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.
This is a permanent, part time role working 17:00pm to 21:00pm 5/7 on a rolling rota basis..
Ward Catering Assistants are the lifeblood of the NHS and an integral part of the team, providing high levels of patient service, cleaning, and catering support within clinical areas. Previous customer service or catering experience would be an advantage.
You will provide essential support in maintaining the cleanliness and hygiene of the hospital wards and delivering high-quality catering services to patients, ensuring a comfortable and safe environment..
Main duties:
- Carry out housekeeping duties, cleaning, catering and patient services
- Respond promptly to patient requests and needs regarding catering and housekeeping services.
- Comply with the Trust infection and control policies, COSHH, Health and Safety and other statutory legislation
- Take patients’ meal orders, Prepare and distribute meals and beverages to patients according to dietary requirements.
- Clean and sanitise patient rooms, bathrooms, and common areas to high standards.
- Ensure cleanliness and proper storage of catering equipment and utensils.
- Assist in managing food stock, including receiving deliveries and maintaining inventory.
The role requires excellent communication skills, motivation and strong customer service skills. The role has a real impact on the patient experience and focuses on providing exemplary services.
- Generous Annual Leave: 25 Days + Bank Holidays with the opportunity to buy or sell leave.
- Company Pension
- Onsite Childcare Facilities
- Cycle to Work Scheme:
- Employee Assistance Programme
- Discounts on travel, accommodation, airport parking, holidays, skiing, and travel extras.
- Access to Blue Light Card
- Access to our employee benefits platform
- Subsidised bus pass.
- Savings on health and beauty, gifts, toys, fashion, and entertainment.
- Training and development opportunities, including functional skills training.
Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.
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Ward Catering Assistant employer: 2gether Support Solutions
Contact Detail:
2gether Support Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Catering Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of a Ward Catering Assistant. Understanding the importance of hygiene and patient service in a healthcare setting will help you demonstrate your commitment during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or catering roles. Be ready to share examples of how you've handled requests or complaints, as this will show your ability to respond promptly to patient needs.
✨Tip Number 3
Research 2gether Support Solutions and their values. Being able to discuss how your personal values align with theirs can set you apart from other candidates and show that you're genuinely interested in the role.
✨Tip Number 4
Prepare questions to ask during the interview about the team dynamics and training opportunities. This shows your enthusiasm for the role and your desire to grow within the company.
We think you need these skills to ace Ward Catering Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Ward Catering Assistant. Highlight any relevant experience you have in customer service or catering that aligns with the role.
Tailor Your CV: Customise your CV to emphasise your skills and experiences that are most relevant to the position. Include specific examples of how you've provided excellent service or maintained cleanliness in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the importance of hygiene and catering in a healthcare setting. Mention your ability to respond to patient needs and your commitment to high standards.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at 2gether Support Solutions
✨Show Your Customer Service Skills
As a Ward Catering Assistant, you'll be interacting with patients regularly. Highlight any previous customer service experience you have and be prepared to discuss how you would handle patient requests and needs.
✨Understand Hygiene and Safety Protocols
Familiarise yourself with infection control policies and health and safety regulations. Be ready to explain how you would ensure cleanliness and hygiene in the hospital environment during the interview.
✨Demonstrate Teamwork
This role is all about being part of a team. Share examples of how you've worked effectively with others in past roles, especially in catering or healthcare settings, to show that you can contribute positively to the team dynamic.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to respond to a challenging situation, such as a patient complaint or a busy service period, and how you managed it successfully.
