Portering Team Leader - Full Time

2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.

The Role

As a Portering Team Leader, you will be a vital member of a large facilities team, whose responsibility it is to provide a comprehensive Portering and logistics service, including the efficient, courteous and timely movement of patients, beds, wheelchairs, medical gas trolleys, patient movement trolleys, electric sit-on and pedestrian tug vehicles and more. This is a full time, permanent position working 5 days out of 7 on a rolling shift pattern.

Main Duties

• Communicate effectively with colleagues, so that requirements of task are understood and staff and porters are informed of timeframes of movements.
• Supervise portering activities to optimise people and equipment within timeframes specified in priority listing.
• Ensure company policies and procedures are adhered to and operational changes are implemented for the development of the Portering service.
• Demonstrate leadership and team building skills through staff communication and hold regular meetings to gain staff commitment and build the efficiency of the Portering department as demonstrated by the Portering Management.
• Build relationships with Nursing staff, Senior Management and Colleagues to enable the efficient resolution of Portering issues.
• Ensure that all required records and paperwork are completed in line with Health and Safety, Quality and 2gether Support Solutions policies and procedures.
• Participate as a full member of the team, through supporting and carrying out training, working flexibly as required to cover other members of the team including completing frontline Portering tasks.
• Supervise and monitor work completed by Porters to ensure that performance levels and service requirements are maintained.
• Undertake other ad hoc duties as prescribed by manager and within scope of skill and capability.

The Person

The ideal candidate will be physically fit, able to perform tasks involving lifting and moving patients and equipment, and possess clear verbal communication skills to interact effectively with patients, staff, and visitors. They should demonstrate strong teamwork, reliability, compassion, and sensitivity to patient privacy. Flexibility to work varying shifts, including weekends and holidays, and basic literacy and numeracy skills to follow instructions and complete documentation are also essential.

What We Offer

• Generous Annual Leave: 26 Days + Bank Holidays with the opportunity to buy or sell leave.
• Company Pension.
• Onsite Childcare Facilities.
• Cycle to Work Scheme.
• Employee Assistance Programme.
• Discounts on travel, accommodation, airport parking, holidays, skiing, and travel extras.
• Access to Blue Light Card.
• Access to our employee benefits platform.
• Subsidised bus pass.
• Savings on health and beauty, gifts, toys, fashion, and entertainment.
• Training and development opportunities, including functional skills training.
• We will cover costs for a DBS check if required for the role.

Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.