Overview
2gether Support Solutions is a facilities and estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and more. We are seeking a dedicated Senior Associate EME Technician to join our Equipment Management & Engineering (EME) team. This vital role involves the whole-life management of medical equipment, providing critical support to the Medical Equipment Libraries (MELs) across the Trust. You will work closely with clinical staff, engineers, and manufacturers to maintain, calibrate, troubleshoot, and ensure the safe functioning of diagnostic, therapeutic, and point-of-care testing equipment.
Responsibilities
- Provide technical support for the application, calibration, troubleshooting, and quality control of a range of medical equipment.
- Conduct inspections, maintenance, testing, and commissioning of medical devices in compliance with manufacturer specifications and safety standards.
- Perform acceptance testing, safety checks, and performance evaluations on medical equipment.
- Diagnose and resolve faults in medical devices, ensuring minimal disruption to patient treatment schedules.
- Support clinical staff in understanding and resolving issues with medical equipment, offering advice on usage and maintenance.
- Collaborate with clinical staff to ensure preventative maintenance and quick troubleshooting to maintain equipment performance.
- Organise and prioritize tasks independently, particularly when working in patients’ homes.
- Propose improvements to departmental procedures and practices to enhance the service provided.
- Ensure accurate and timely documentation of work, including service records and equipment details.
- Support the Medical Equipment Library services by handling device collections, deliveries, and cleaning.
- Participate in the MEL weekend and bank holiday rota to ensure continuous support across the Trust.
- Provide first-line maintenance for medical equipment, including Mammography vans and other community-based services.
Requirements / Qualifications
- Experience in medical equipment management, calibration, troubleshooting, and safety checks.
- Strong understanding of safety standards and regulatory guidelines (e.g., MHRA, Care Quality Commission).
- Ability to work with clinical staff, engineers, and manufacturers; strong problem-solving and communication skills.
- Organised, able to prioritise tasks, and capable of working independently, including in patients’ homes.
- Willingness to participate in weekend and bank holiday rota.
Benefits
- Generous annual leave allowance plus the opportunity to buy or sell leave.
- Company Pension; onsite childcare facilities.
- Staff communications app; wellbeing and discount platforms.
- Discounted food in canteen; Blue Light Card.
- Social values commitment; inclusive culture; Disability Confident employer.
About the employer
2gether Support Solutions is a facilities and estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. We offer maintenance, cleaning, catering, procurement, logistics and more. We are committed to fostering a diverse and inclusive workforce that represents our local communities.
Senior Associate EME Technician in Margate employer: 2gether Support Solutions
2gether Support Solutions is an exceptional employer, dedicated to providing a supportive and inclusive work environment for its staff. With generous annual leave, a comprehensive pension scheme, and numerous employee benefits, including training and development opportunities, the company prioritises the well-being and growth of its employees. Working as a Ward Catering Assistant in East Kent not only allows you to make a meaningful impact on patient care but also offers a chance to be part of a diverse team that values social responsibility and community representation.
