At a Glance
- Tasks: Support patient care by providing catering and cleaning services in a hospital ward.
- Company: Join 2gether Support Solutions, a vital part of the NHS team.
- Benefits: Enjoy generous leave, pension, discounts, and training opportunities.
- Other info: Part-time role with flexible hours, perfect for students!
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Customer service or catering experience is a plus, but motivation is key.
The predicted salary is between 20000 - 25000 € per year.
2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.
Ward Catering Assistants are the lifeblood of the NHS and an integral part of the team, providing high levels of patient service, cleaning, and catering support within clinical areas. Previous customer service or catering experience would be an advantage.
You will provide essential support in maintaining the cleanliness and hygiene of the hospital wards and delivering high-quality catering services to patients, ensuring a comfortable and safe environment. This is a permanent, part time position, working 8 hours per week (Saturday and Sunday 5pm - 9pm).
- Carry out housekeeping duties, cleaning, catering and patient services.
- Respond promptly to patient requests and needs regarding catering and housekeeping services.
- Comply with the Trust infection and control policies, COSHH, Health and Safety and other statutory legislation.
- Take patients’ meal orders, prepare and distribute meals and beverages to patients according to dietary requirements.
- Clean and sanitise patient rooms, bathrooms, and common areas to high standards.
- Ensure cleanliness and proper storage of catering equipment and utensils.
- Assist in managing food stock, including receiving deliveries and maintaining inventory.
The role requires excellent communication skills, motivation and strong customer service skills. The role has a real impact on the patient experience and focuses on providing exemplary services.
What We Offer:
- Generous Annual Leave: 26 Days + Bank Holidays with the opportunity to buy or sell leave.
- Company Pension.
- Cycle to Work Scheme.
- Employee Assistance Programme.
- Discounts on travel, accommodation, airport parking, holidays, skiing, and travel extras.
- Access to Blue Light Card.
- Access to our employee benefits platform.
- Subsidised bus pass.
- Savings on health and beauty, gifts, toys, fashion, and entertainment.
- Training and development opportunities, including functional skills training.
Bringing a valid form of photo identification is required for your interview. Unfortunately, we will be unable to proceed if you do not provide an acceptable form of ID. We will cover costs for a DBS check if required for the role.
Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.
Hospital Ward Catering Assistant in Margate employer: 2gether Support Solutions
2gether Support Solutions is an exceptional employer, dedicated to providing vital services within the healthcare sector at QEQM Hospital in Margate. With a strong focus on employee well-being, we offer generous annual leave, a supportive work culture, and numerous training and development opportunities, ensuring that our staff can grow and thrive while making a meaningful impact on patient care. Our commitment to diversity and inclusion further enhances our workplace, making it a rewarding environment for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Hospital Ward Catering Assistant in Margate
✨Tip Number 1
Get to know the hospital! Familiarise yourself with QEQM Hospital and its values. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with patients, think about how you can make their experience better. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Dress the part for your interview! First impressions matter, so wear something smart and professional. It shows you take the opportunity seriously and are ready to represent the hospital's standards.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly helps us keep track of your progress. Plus, it’s the best way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Hospital Ward Catering Assistant in Margate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in catering or customer service. We want to see how your skills align with the role of a Ward Catering Assistant, so don’t hold back!
Show Your Passion:Let us know why you’re excited about working in a hospital environment. Share your enthusiasm for providing excellent patient service and how you can contribute to making their experience better.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at 2gether Support Solutions
✨Know Your Role
Familiarise yourself with the responsibilities of a Hospital Ward Catering Assistant. Understand the importance of cleanliness, hygiene, and patient service in a hospital setting. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role heavily relies on excellent communication and customer service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you can apply those skills in a hospital environment.
✨Prepare for Practical Questions
Expect questions about handling dietary requirements and managing food stock. Brush up on basic catering knowledge and be prepared to discuss how you would respond to specific patient needs or requests during your shift.
✨Bring the Right ID
Don’t forget to bring a valid form of photo identification to your interview. It’s crucial for moving forward in the process, so make sure you have it ready to avoid any hiccups on the day!
