At a Glance
- Tasks: Support patient care by providing catering and cleaning services in hospital wards.
- Company: Join 2gether Support Solutions, a vital part of the NHS team.
- Benefits: Enjoy generous leave, pension scheme, discounts, and training opportunities.
- Other info: Part-time role with flexible hours, perfect for students!
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Customer service or catering experience is a plus; strong communication skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
QEQM Hospital, Ramsgate Road, Margate
Job Reference: 2gethersupportsolutions/TP/654/680
Number of Positions: 1
Contract Type: Permanent
Weekly Hours: 8
Closing Date: 27/05/2026
Job Category: Ward Catering
Site: QEQM Hospital
Business Unit: Facilities
Job Introduction: 2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.
The Role: Ward Catering Assistants are the lifeblood of the NHS and an integral part of the team, providing high levels of patient service, cleaning, and catering support within clinical areas. Previous customer service or catering experience would be an advantage. You will provide essential support in maintaining the cleanliness and hygiene of the hospital wards and delivering high-quality catering services to patients, ensuring a comfortable and safe environment. This is a permanent, part-time position, working 8 hours per week (Saturday and Sunday 5pm - 9pm).
- Carry out housekeeping duties, cleaning, catering and patient services.
- Respond promptly to patient requests and needs regarding catering and housekeeping services.
- Comply with the Trust infection and control policies, COSHH, Health and Safety and other statutory legislation.
- Take patients’ meal orders.
- Prepare and distribute meals and beverages to patients according to dietary requirements.
- Clean and sanitise patient rooms, bathrooms, and common areas to high standards.
- Ensure cleanliness and proper storage of catering equipment and utensils.
- Assist in managing food stock, including receiving deliveries and maintaining inventory.
The Person: The role requires excellent communication skills, motivation and strong customer service skills. The role has a real impact on the patient experience and focuses on providing exemplary services.
What We Offer:
- Generous Annual Leave: 26 Days + Bank Holidays with the opportunity to buy or sell leave.
- Company Pension.
- Cycle to Work Scheme.
- Employee Assistance Programme.
- Discounts on travel, accommodation, airport parking, holidays, skiing, and travel extras.
- Access to Blue Light Card.
- Access to our employee benefits platform.
- Subsidised bus pass.
- Savings on health and beauty, gifts, toys, fashion, and entertainment.
- Training and development opportunities, including functional skills training.
Bringing a valid form of photo identification is required for your interview. Unfortunately, we will be unable to proceed if you do not provide an acceptable form of ID. We will cover costs for a DBS check if required for the role.
Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.
Hospital Ward Catering Assistant in Kent employer: 2gether Support Solutions
2gether Support Solutions is an exceptional employer, dedicated to providing vital services within the healthcare sector at QEQM Hospital in Margate. With a strong focus on employee well-being, we offer generous annual leave, a comprehensive pension scheme, and numerous discounts on travel and leisure activities. Our inclusive work culture promotes personal growth through training opportunities, ensuring that every team member can thrive while making a meaningful impact on patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Hospital Ward Catering Assistant in Kent
✨Tip Number 1
Get to know the hospital! Familiarise yourself with QEQM Hospital and its values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Ward Catering Assistant, you'll need to interact with patients and staff regularly. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your customer service experience! Think of specific examples from your past roles where you went above and beyond for customers. This will demonstrate your commitment to providing excellent service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the 2gether Support Solutions team.
We think you need these skills to ace Hospital Ward Catering Assistant in Kent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in catering or customer service. We want to see how your skills align with the role of a Ward Catering Assistant, so don’t hold back!
Show Your Passion:Let us know why you’re excited about working in a hospital environment. Share your enthusiasm for providing excellent patient service and how you can contribute to making their experience better.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Avoid jargon and keep it professional yet friendly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at 2gether Support Solutions
✨Know Your Role
Familiarise yourself with the responsibilities of a Ward Catering Assistant. Understand the importance of cleanliness, hygiene, and patient service in a hospital setting. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role heavily relies on excellent communication and customer service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you would handle patient requests and ensure their comfort.
✨Prepare for Practical Questions
Expect questions about how you would manage specific situations, like dealing with dietary requirements or maintaining hygiene standards. Practise your responses to these scenarios so you can demonstrate your problem-solving skills during the interview.
✨Bring the Right Documents
Don’t forget to bring a valid form of photo identification to your interview, as it’s a requirement. Also, consider bringing any certificates or references that highlight your catering or customer service experience to make a strong impression.
