At a Glance
- Tasks: Support patient care by providing catering and cleaning services in hospital wards.
- Company: Join 2gether Support Solutions, a vital part of the NHS team.
- Benefits: Enjoy generous leave, pension, discounts, and training opportunities.
- Other info: Part-time weekend role with flexible shifts and a supportive work environment.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Customer service or catering experience is a plus; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.
The Role
Ward Catering Assistants are the lifeblood of the NHS and an integral part of the team, providing high levels of patient service, cleaning, and catering support within clinical areas. Previous customer service or catering experience would be an advantage. You will provide essential support in maintaining the cleanliness and hygiene of the hospital wards and delivering high-quality catering services to patients, ensuring a comfortable and safe environment. This is a part time, permanent position working Saturday & Sunday 7am - 8pm (split shift, 1 hour break 3pm - 4pm).
Main Duties
- Carry out housekeeping duties, cleaning, catering and patient services
- Respond promptly to patient requests and needs regarding catering and housekeeping services
- Comply with the Trust infection and control policies, COSHH, Health and Safety and other statutory legislation
- Take patients’ meal orders, prepare and distribute meals and beverages to patients according to dietary requirements
- Clean and sanitise patient rooms, bathrooms, and common areas to high standards
- Ensure cleanliness and proper storage of catering equipment and utensils
- Assist in managing food stock, including receiving deliveries and maintaining inventory
The Person
The role requires excellent communication skills, motivation and strong customer service skills. The role has a real impact on the patient experience and focuses on providing exemplary services. A proficient level of reading, verbal, and written English is required for this role to ensure effective communication and job performance.
What We Offer
- Generous Annual Leave: 26 Days + Bank Holidays with the opportunity to buy or sell leave
- Company Pension
- Onsite Childcare Facilities
- Cycle to Work Scheme
- Employee Assistance Programme
- Discounts on travel, accommodation, airport parking, holidays, skiing, and travel extras
- Access to Blue Light Card
- Access to our employee benefits platform
- Subsidised bus pass
- Savings on health and beauty, gifts, toys, fashion, and entertainment
- Training and development opportunities, including functional skills training
Bring a valid form of photo identification for the interview; we cannot proceed without an acceptable form of ID. We will cover costs for a DBS check if required for the role.
Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.
StudySmarter Expert Advice🤫
We think this is how you could land Ward Catering Assistant - Weekends in Canterbury
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at 2gether Support Solutions and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Ward Catering Assistant - Weekends in Canterbury
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at 2gether Support Solutions that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at 2gether Support Solutions.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at 2gether Support Solutions get a sense of who you are beyond your experience!
How to prepare for a job interview at 2gether Support Solutions
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at 2gether Support Solutions and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
