At a Glance
- Tasks: Transform systems and data to enhance healthcare services and patient care.
- Company: Join 2gether Support Solutions, a vital player in healthcare support services.
- Benefits: Enjoy generous leave, pension, childcare, discounts, and training opportunities.
- Other info: Diverse and inclusive workplace committed to equal opportunities for all.
- Why this job: Make a real impact in healthcare by bridging technology and business needs.
- Qualifications: Strong analysis skills and experience with Microsoft 365 tools required.
The predicted salary is between 70000 - 85000 £ per year.
2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.
We are looking for an ambitious and proactive Technical Business Systems Analyst to join our Business Systems Team.
This is an exciting opportunity to play a pivotal role in transforming how systems, data, and technology support frontline healthcare services across our organisation.
You’ll work closely with stakeholders at all levels, from operational teams to senior leaders, identifying opportunities for improvement and translating business requirements into innovative technical solutions that make a real difference.
Acting as the vital link between business teams and technology solutions, you’ll analyse systems and processes, identify opportunities for improvement, design and implement solutions, and support strategic transformation projects to ultimately contribute to excellent patient care.
This is a varied role that combines business analysis, data insight, solution design, stakeholder engagement, and systems management.
Other responsibilities include
- Capture and document functional and non-functional requirements
- Produce clear process maps, user stories, and business documentation
- Analyse current workflows and identify opportunities for optimisation and recommend innovative solutions aligned to strategic objectives
- Support the delivery of business systems transformation initiatives
- Build internal solutions and create and maintain Power BI dashboards and reports
- Support testing, validation, and successful implementation
- Support project planning, governance, and change management activities
- What We’re Looking For
- Strong business analysis and process‑mapping skills
- Experience working as an advanced user, administrator, or Subject Matter Expert for business systems
- Knowledge of Microsoft 365 tools, including Power Automate, Microsoft Forms, and Power BI
- Ability to understand technical systems and business processes
- Excellent communication and stakeholder management skills
- Proven ability to manage multiple priorities and deliver results
- Experience working within complex organisational environments
- Experience within healthcare or NHS environments and qualifications such as ITIL, Agile PM, or other relevant systems certifications are desirable but not essential.
What We Offer
- Generous annual leave: 26 days + bank holidays with the opportunity to buy or sell leave
- Company pension
- On-site childcare facilities
- Cycle to work scheme
- Employee assistance programme
- Discounts on travel, accommodation, airport parking, holidays, skiing, and travel extras
- Access to Blue Light Card
- Access to our employee benefits platform
- Subsidised bus pass
- Savings on health and beauty, gifts, toys, fashion, and entertainment
- Training and development opportunities, including functional skills training
Social values are at the core of 2gether Support Solutions.
We are committed to fostering a diverse and inclusive workforce that truly represents our local communities.
We welcome applications from individuals of all backgrounds, abilities, and experiences.
As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.
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Technical Business Analyst (Business Systems) in Canterbury employer: 2gether Support Solutions
2gether Support Solutions is an exceptional employer, dedicated to providing a supportive and inclusive work environment for its staff. With generous annual leave, a comprehensive pension scheme, and numerous employee benefits, including training and development opportunities, the company prioritises the well-being and growth of its employees. Working as a Ward Catering Assistant in East Kent not only allows you to make a meaningful impact on patient care but also offers a chance to be part of a diverse team that values social responsibility and community representation.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Business Analyst (Business Systems) in Canterbury
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like 2gether Support Solutions!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Technical Business Analyst (Business Systems) in Canterbury
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at 2gether Support Solutions, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at 2gether Support Solutions
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with 2gether Support Solutions’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
