At a Glance
- Tasks: Lead and oversee facilities operations to support patient care and staff experience.
- Company: Join 2gether Support Solutions, a vital service provider in healthcare.
- Benefits: Enjoy 26 days annual leave, pension, discounts, and training opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a positive impact in a fast-paced healthcare environment.
- Qualifications: Experience in leading facilities teams and knowledge of healthcare compliance.
The predicted salary is between 55000 - 55000 € per year.
2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.
This fast-paced, hands-on leadership role will give you the opportunity to guide and oversee the provision of safe, efficient, and compliant operations that directly support patient care and staff experience. Looking after a diverse portfolio including Catering, Domestic Services, Portering, Security and Service Desk operations, this is an opportunity to make a positive impact in a role that combines leadership, service excellence and operational delivery in a busy and complex healthcare environment.
You’ll be highly visible within the operation, building strong relationships across all levels, motivating teams through a hands-on approach and creating a culture of accountability, collaboration, and continuous improvement.
Responsibilities will also include:
- Ensure compliance with Health & Safety legislation, infection prevention and control standards, statutory regulations and healthcare compliance requirements, including supporting CQC inspections and audits.
- Monitor operational performance, staffing levels and service delivery standards, taking proactive action to resolve issues and drive continuous improvement.
- Manage operational budgets, identify efficiencies and support cost-saving initiatives while maintaining high-quality service delivery.
- Lead recruitment, performance management, training and staff development activities to build capable and motivated teams.
- Produce operational reports, compliance documentation and performance data for senior management and stakeholders.
- Take ownership of operational decision-making, including responding to urgent and out-of-hours issues when required.
The ideal candidate will have proven experience leading large, multi-disciplinary facilities teams, with strong operational and financial management skills. Experience within healthcare, FM or complex multi-site environments is essential, ideally with knowledge of BICS and relevant cleaning standards. They will have excellent people leadership and stakeholder management abilities, and knowledge of Health & Safety, infection prevention and compliance standards.
What We Offer:
- Generous Annual Leave: 26 Days + Bank Holidays with the opportunity to buy or sell leave.
- Company Pension
- Cycle to Work Scheme
- Employee Assistance Programme
- Discounts on travel, accommodation, airport parking, holidays, skiing, and travel extras.
- Access to Blue Light Card
- Access to our employee benefits platform
- Subsidised bus pass.
- Savings on health and beauty, gifts, toys, fashion, and entertainment.
- Training and development opportunities, including functional skills training.
Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.
Facilities Operations Manager in Canterbury employer: 2gether Support Solutions
2gether Support Solutions is an exceptional employer, offering a dynamic work environment at the Kent and Canterbury Hospital where you can make a meaningful impact on patient care and staff experience. With a strong focus on employee development, generous benefits including 26 days of annual leave, and a commitment to diversity and inclusion, we foster a culture of collaboration and continuous improvement. Join us to lead a dedicated team in a role that not only challenges you but also rewards you with opportunities for growth and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Operations Manager in Canterbury
✨Network Like a Pro
Get out there and connect with people in the facilities management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised!
✨Show Off Your Skills
When you get the chance to meet potential employers or hiring managers, make sure to highlight your leadership and operational skills. Share specific examples of how you've improved service delivery or managed teams effectively. We want to see your passion for making a positive impact!
✨Ace the Interview
Prepare for interviews by researching the company and understanding their values, especially around patient care and compliance. Practice common interview questions and think about how your experience aligns with their needs. Confidence is key, so show them you’re the right fit for the role!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at 2gether Support Solutions. Let’s get you that Facilities Operations Manager role!
We think you need these skills to ace Facilities Operations Manager in Canterbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Facilities Operations Manager role. Highlight your experience in leading multi-disciplinary teams and managing operational budgets, as these are key aspects of the job.
Showcase Your Leadership Skills:In your application, emphasise your people leadership abilities. We want to see how you've motivated teams and created a culture of accountability and collaboration in previous roles.
Highlight Compliance Knowledge:Since compliance with Health & Safety legislation and infection control standards is crucial, be sure to mention any relevant experience or knowledge you have in these areas. It’ll show us you’re serious about maintaining high standards.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Kent and Canterbury Hospital.
How to prepare for a job interview at 2gether Support Solutions
✨Know Your Stuff
Make sure you understand the key responsibilities of a Facilities Operations Manager. Brush up on Health & Safety legislation, infection control standards, and operational performance metrics. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated staff or improved service delivery. This role is all about hands-on leadership, so be ready to demonstrate your ability to inspire and manage diverse teams.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing an urgent issue out of hours or ensuring compliance during an audit. Practise your responses to these scenarios, focusing on your problem-solving skills and decision-making process.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, ongoing projects, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
