At a Glance
- Tasks: Manage accommodation across three sites, ensuring quality service and compliance.
- Company: 2gether Support Solutions supports healthcare professionals across East Kent hospitals.
- Benefits: Enjoy 25 days leave, onsite childcare, discounts, and training opportunities.
- Other info: We value diversity and encourage applications from all backgrounds.
- Why this job: Join a diverse team making a real impact in healthcare accommodation.
- Qualifications: Degree in Property or Facilities Management; experience in property management required.
The predicted salary is between 36000 - 60000 £ per year.
About Us:
2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.
We are looking for an experienced Accommodation Manager to join our Facilities Team at Kent and Canterbury Hospital, Canterbury on a full time (37.5 hours) permanent basis to manage the Trust residential accommodation across three sites. The accommodation manager will maximise the utilisation of available space, helping with providing a consistent income stream for the Trust whilst line managing the team who conduct bookings, payments, cleanliness and Health & Safety to ensure excellent service levels.
This role is pivotal in liaising between occupants of Trust property and service delivery teams to ensure an exceptional level of service and cost is adhered to in line the the landlord\'s obligations across all three sites.
The Role
- Responsibility for the day to day management of the Accommodation Offices across three sites including management of the accommodation and domestic staff.
- Enhance quality in the accommodation team, following company standards and expectations.
- Prepare monthly reports and action plans for the Head of Facilities and relevant Trust and 2gether bodies and panels, attending meetings when required.
- Work closely with facilities management colleagues, providing cross cover as necessary.
- Act as the 2gether expert advisor on all issues relating to the provision of staff accommodation.
- Property management, including allocating appropriate accommodation to incoming tenant, ensuring signed leases/tenancy agreements/licence to occupy are signed and in place and planning availability of accommodation over the financial year.
- Financial and contractual management in relation to accommodation, including annual review of rental income, implementing changes with tenants, rent arrears and referring to credit control when appropriate.
- Maintaining local standards to ensure a safe environment for residents in regards to Infection Control, Health and Safety, Fire and Security and responsibility for ensuring compliance with current legislation for example COSHH, Hygiene Code, Environment Protection, Waste etc.
- Compliance and risk management in relation to accommodation, including acting as Designated Officer (Fire) for the onsite accommodation.
The Person
- Educated to degree level in Property Management or Facilities Management (or the appropriate relevant experience).
- Significant experience in a property related role, ideally NHS or public sector with experience of managing a budget and line management experience.
- Knowledge of property management, including housing standards and leasing arrangements.
- Knowledge of current legislation relating to the services - COSSH, Hygiene, Infection Control, Environmental Protection, Waste, Transport Regulations.
- Keen understanding of issues relating to the Trust and NHS, and how these influence the Facilities as a service provider.
Some of the skills you\'ll need:
- Ability to work under pressure
- Flexible and innovative approach to problems and working practices
- Multi-disciplinary working and interpersonal skills.
- Effective leadership, team building, and problem-solving skills.
- Excellent communication, presentation, and influencing attributes.
- Excellent stakeholder management skills, including communication and organisation skills.
- 25 days annual leave + bank holidays with the opportunity also to buy or sell leave.
- Company Pension
- Onsite childcare facilities
- Blink- Staff communications app
- Viv up- Staff discounts & wellbeing platform
- Discounted food in canteen
- Access to the blue light card
We offer discounts and savings that make a difference to you including:
- Discounted travel, accommodation, airport parking, holidays, skiing and travel extras
- Subsidised bus pass
- Health and beauty, gifts, toys, fashion and entertainment
- Training and development opportunities including BICS and functional skills training
Bringing a valid form of photo identification is required for your interview. Unfortunately, we will be unable to proceed if you do not provide an acceptable form of ID
Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.
Accommodation Manager in Canterbury employer: 2gether Support Solutions
2gether Support Solutions is an exceptional employer, offering a supportive work environment at the Kent and Canterbury Hospital, where you can make a meaningful impact on healthcare professionals and patients alike. With a strong focus on employee growth, we provide extensive training opportunities, competitive benefits including generous annual leave, onsite childcare, and a commitment to diversity and inclusion, ensuring that every team member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Manager in Canterbury
✨Tip Number 1
Familiarise yourself with the specific property management regulations and standards relevant to the NHS. Understanding these will not only help you in interviews but also demonstrate your commitment to compliance and safety.
✨Tip Number 2
Network with professionals in the healthcare facilities management sector. Attend industry events or join online forums to connect with others who can provide insights or even referrals for the Accommodation Manager role.
✨Tip Number 3
Prepare to discuss your experience in managing budgets and leading teams effectively. Be ready to share specific examples of how you've improved service delivery or enhanced team performance in previous roles.
✨Tip Number 4
Research 2gether Support Solutions and their values thoroughly. Understanding their mission and how they operate will allow you to tailor your conversation during the interview, showing that you're a great fit for their culture.
We think you need these skills to ace Accommodation Manager in Canterbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in property management or facilities management. Emphasise any previous roles where you managed budgets, led teams, or dealt with compliance and health and safety regulations.
Craft a Strong Cover Letter:In your cover letter, express your understanding of the role and how your skills align with the responsibilities outlined in the job description. Mention specific experiences that demonstrate your ability to manage accommodation effectively and liaise with various stakeholders.
Showcase Relevant Skills:Highlight key skills such as leadership, problem-solving, and communication in both your CV and cover letter. Provide examples of how you've successfully used these skills in past roles, particularly in high-pressure environments.
Prepare for Interview:If selected for an interview, be ready to discuss your knowledge of current legislation related to accommodation services. Prepare to share your approach to managing teams and ensuring compliance with health and safety standards.
How to prepare for a job interview at 2gether Support Solutions
✨Know Your Property Management Basics
Brush up on your knowledge of property management, especially in relation to housing standards and leasing arrangements. Be prepared to discuss how you would handle tenant agreements and ensure compliance with relevant legislation.
✨Demonstrate Leadership Skills
As an Accommodation Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations, and how you foster a collaborative environment.
✨Understand the Trust and NHS Context
Familiarise yourself with the specific challenges and regulations that affect the Trust and NHS. Being able to articulate how these factors influence facilities management will demonstrate your understanding of the role's importance.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage conflicts. Think of examples where you've had to innovate or adapt your approach to meet the needs of residents or staff.
