At a Glance
- Tasks: Oversee aviation operations, ensuring efficient dispatch and safety of aircraft.
- Company: Join 2Excel Aviation, a leader in innovative aviation solutions.
- Benefits: Generous salary, 25 days holiday, health benefits, and a pension scheme.
- Other info: Embrace diversity and inclusion in a supportive work environment.
- Why this job: Be part of a dynamic team making critical decisions in aviation.
- Qualifications: GCSEs in science, one year in operations, and strong IT skills required.
The predicted salary is between 36000 - 60000 £ per year.
Location – Doncaster
4 Days on 4 Days off, inc. Nights (12-hour shifts across a 24-hour pattern (07:00 – 19:00 and 19:00 – 07:00))
2Excel Aviation Ltd is an industry leader in specialised and innovative solutions for aviation's most complex challenges. Our success is based on the talented and experienced people that make up our workforce.
About The Role
Due to an internal promotion, we are hiring an Operations Controller. Reporting to the Operations Shift Supervisor (OSS), the Duty Operations Controller (DOC) is tasked with facilitating the effective delivery of the Company's flying programme, including Search and Rescue (SAR), VIP charter and bespoke trial support aircraft, whilst considering the safety, legal and commercial implications of your actions.
As an Operations Controller, the incumbent will need to make fast, responsive, balanced, and responsible decisions, taking into account the conflicting needs and balancing operational requirements with revenue protection and industrial/regulatory constraints.
The role's key responsibilities will include, but not be limited to:
- Maintain an accurate flight watch of all company aircraft.
- Co-ordinate the expeditious dispatch of SAR, VIP, and trial support aircraft to minimise delays and client inconvenience.
- Flight planning - filing flight plans, coordinating with civil and military ATC where required.
- Manage ATC slots using the CFMU portal.
- Weather and NOTAM monitoring.
- Arrange handling, airport slots, fuel, PPR and necessary permits.
- Arrange crew HOTAC and transport as required.
- Resource allocation and supervision of ramp staff and GSE.
- Monitor crew FTL's, ensure they are operating within limitations.
- In case of an emergency, initiate the company's Emergency Response Plan (ERP).
- Close liaison with all departments within the Company, our external customers, and 3rd party suppliers.
- Committed to the highest standards of Flight and Ramp Safety, client care and commercial awareness.
- Ensure that any policy breaches are reported to the Operations Shift Supervisor and Operations Manager swiftly.
- Coordinate the recovery of aircraft breakdowns (AOG) and other operational limitations that affect the aircraft flying schedule.
- Maintain strong working relationships with our home base airports to ensure local restrictions do not jeopardise the flying program.
- Any other duties that are reasonably requested by management within the capability of the incumbent.
Qualifications & Experience
The following skills, knowledge and experience are essential:
- Strong academic achievement, typically to GCSE standard or equivalent in science-based disciplines.
- At least one year's experience in an operations department.
- Knowledge of civilian aircrew/commercial aviation rules and regulations.
- Knowledge of crew planning and rostering systems.
- Must be able to demonstrate an understanding of the issues within crew rostering, and deal with the sensitive balance of managing and controlling the resources of a group of staff whose performance is determined by Managers outside of their own department.
- Needs to be articulate and can build credible trusting relationships both within and outside of their own department.
- In addition, applicants must be able to demonstrate the Right to Work in the UK and hold a valid UK Driving Licence.
- Applicants must also be able to successfully pass a company-sponsored Counter Terrorism Check (CTC) and/or Security Check (SC) Clearance.
Skills & Behaviours
Highly numerate and analytical with a proven record of managing change, complexity, and ambiguity. Self-starting and motivated individual with a high level of interpersonal skills. Strong IT literacy and a capable user of Microsoft Office Suite with experience with MS Word, Outlook, and Excel. Works on their own initiative, requiring minimal guidance from their supervisor. Continually and proactively seek new ways of working to improve overall business performance. An assertive and constructive problem-solving nature is essential. High level of energy and self-motivation, often working under pressure and tight deadlines. Able to be articulate and can build credible trusting relationships both within and outside of own department.
What We Offer
In return we can offer a generous salary, 25 days holiday per year from day one plus bank holidays, 5% matched Pension scheme, Group Life Insurance, Health and Wellbeing benefits including Private Health Care and an EAP, and much more.
Apply using our application form and upload your CV. You are encouraged to use the Covering Letter function to demonstrate how you meet the requirements of the role. Applicants must be able to demonstrate the Right to Work in the UK and a driving licence is required.
2Excel is committed to promoting equitable treatment, encouraging diversity, and embracing inclusion in our recruitment processes and among our workforces. In addition, we are proud to be recognised as a Disability Confident Employer.
Operations Controller in Sheffield employer: 2Excel Group
2Excel Aviation Ltd is an exceptional employer, offering a dynamic work environment in Doncaster that prioritises employee well-being and professional growth. With a generous benefits package including 25 days of holiday, a matched pension scheme, and private healthcare, we foster a culture of inclusivity and support, ensuring our team members thrive both personally and professionally. Join us to be part of a forward-thinking company that values innovation and teamwork in the aviation industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Controller in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those who work at 2Excel Aviation. A friendly chat can open doors and give you insights that might not be in the job description.
✨Tip Number 2
Prepare for the interview by understanding the role inside out. Know the key responsibilities of an Operations Controller and think about how your experience aligns with them. We want to see you shine!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples where you've had to make quick decisions under pressure, just like you'd need to do in this role. We love a good story!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at 2Excel Aviation.
We think you need these skills to ace Operations Controller in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Controller role. Highlight your relevant experience in operations and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Use the Covering Letter function to showcase how you meet the role's requirements. Be specific about your achievements and how they relate to the responsibilities of the Operations Controller. This is your chance to shine, so make it count!
Showcase Your Decision-Making Skills:In your application, emphasise your ability to make fast and balanced decisions under pressure. We’re looking for someone who can handle the complexities of the role, so share examples that demonstrate your problem-solving abilities.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at 2Excel Group
✨Know Your Aviation Regulations
Brush up on civilian aircrew and commercial aviation rules before your interview. Being able to discuss these regulations confidently will show that you understand the industry's complexities and can navigate them effectively.
✨Demonstrate Decision-Making Skills
Prepare examples of how you've made quick, balanced decisions in previous roles. Highlight situations where you had to consider safety, legal, and commercial implications, as this is crucial for the Operations Controller position.
✨Showcase Your Analytical Abilities
Be ready to discuss how you've managed change and complexity in past experiences. Use specific examples to illustrate your analytical skills and how they contributed to successful outcomes in operations.
✨Build Relationships
Think about times when you've built strong working relationships within a team or with external partners. This role requires excellent interpersonal skills, so be prepared to share how you foster trust and collaboration.