At a Glance
- Tasks: Coordinate aircraft operations and ensure smooth dispatch for various missions.
- Company: Join 2Excel Aviation Ltd, a leader in the aviation industry.
- Benefits: Enjoy a competitive salary, generous holidays, private healthcare, and a pension plan.
- Why this job: Be part of an exciting team that ensures safe and efficient flight operations.
- Qualifications: GCSEs in science and at least one year in an operations role required.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Operations Controller
Company: 2Excel Group
Contract: Full-time, Permanent
Shift Pattern: 4 Days on 4 Days off, inc. Nights (12-hour shifts across a 24-hour pattern (07:00 – 19:00 and 19:00 – 07:00))
2Excel Aviation Ltd is an industry leader in specialised and innovative solutions for aviation’s most complex challenges and our success is based on the talented and experienced people that make up our workforce.
Responsibilities
- Maintain an accurate flight watch of all company aircraft.
- Co‑coordinate the expeditious dispatch of SAR, VIP, and trial support aircraft to minimise delays and client inconvenience.
- Flight planning – filing flight plans and coordinating with civil and military ATC where required.
- Manage ATC slots using the CFMU portal.
- Weather and NOTAM monitoring.
- Arrange handling, airport slots, fuel, PPR and necessary permits.
- Arrange crew HOTAC and transport as required.
- Resource allocation and supervision of ramp staff and GSE.
- Monitor crew FTL’s, ensuring they operate within limitations.
- In case of an emergency, initiate the company\’s Emergency Response Plan (ERP).
- Close liaison with all departments, external customers and 3rd‑party suppliers.
- Commit to the highest standards of Flight and Ramp Safety, client care and commercial awareness.
- Report any policy breaches to the Operations Shift Supervisor and Operations Manager swiftly.
- Coordinate the recovery of aircraft breakdowns (AOG) and other operational limitations that affect the flying schedule.
- Maintain strong working relationships with home base airports to ensure local restrictions do not jeopardise the flying programme.
- Perform any other duties reasonably requested by management within the incumbent\’s capability.
Qualifications & Experience
- Strong academic achievement, GCSE standard or equivalent in science‑based disciplines.
- At least one year’s experience in an operations department.
- Knowledge of civilian aircrew/commercial aviation rules and regulations.
- Knowledge of crew planning and rostering systems.
- Understanding of crew rostering issues and managing resources of a group whose performance is superseded by external managers.
- Articulate and capable of building credible, trusting relationships within and outside the department.
- Right to work in the UK and a valid UK driving licence.
- Successful completion of a company‑sponsored Counter Terrorism Check (CTC) and/or Security Check (SC) Clearance.
Skills & Behaviours
- Highly numerate and analytical with a record of managing change, complexity and ambiguity.
- Self‑starting, motivated with strong interpersonal skills.
- Proficient in Microsoft Office Suite (Word, Outlook, Excel).
- Works independently with minimal guidance.
- Proactively seeking new ways of working to improve business performance.
- Assertive and constructive problem‑solving orientation.
- High energy and self‑motivation, working under pressure and tight deadlines.
Benefits
Competitive salary dependent on experience, generous holiday allowance, private health care and a company pension.
EEO Statement
2Excel is committed to promoting equitable treatment, encouraging diversity and embracing inclusion in our recruitment processes and workforce. We are proud to be recognised as a Disability Confident Employer.
Location
Doncaster, South Yorkshire, United Kingdom
DN9 3XA
Job Details
Salary: DOE
Contract: Permanent – Full-time
Posted: Today
Closing date: 27/01/2026
Job reference: TM1461926DonOC
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Operations Controller employer: 2Excel Group
Contact Detail:
2Excel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Controller
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those at 2Excel Aviation. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on aviation regulations and crew planning systems. Show us you’re not just a candidate, but the perfect fit for our Operations Controller role.
✨Tip Number 3
Be proactive! If you see a gap or an area for improvement in our operations, mention it during your interview. We love candidates who think outside the box and are ready to make a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at 2Excel Aviation.
We think you need these skills to ace Operations Controller
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Controller role. Highlight your relevant experience in operations and any specific skills that match the job description. We want to see how you fit into our team!
Show Off Your Skills: Don’t hold back on showcasing your analytical and problem-solving skills. Use examples from your past experiences to demonstrate how you've managed change and complexity. We love seeing candidates who can think on their feet!
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and make sure your key achievements stand out. We appreciate straightforward communication, especially in a role that requires coordination and clarity.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at 2Excel Aviation!
How to prepare for a job interview at 2Excel Group
✨Know Your Aviation Stuff
Make sure you brush up on your knowledge of civilian aircrew and commercial aviation rules. Familiarise yourself with flight planning, ATC coordination, and the specific responsibilities of an Operations Controller. This will show that you're not just interested in the role but also understand its complexities.
✨Demonstrate Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully managed change or resolved operational issues. Highlight your analytical skills and how you've dealt with ambiguity in a high-pressure environment. This will help you stand out as a self-starter who can think on their feet.
✨Build Relationships
Since the role involves liaising with various departments and external customers, be ready to discuss how you've built credible relationships in previous roles. Share specific instances where your interpersonal skills made a difference, showing that you can work collaboratively and effectively.
✨Show Your IT Proficiency
Be prepared to talk about your experience with Microsoft Office Suite, especially Excel. If you have any specific examples of how you've used these tools to improve operations or manage data, share them! This will demonstrate your strong IT literacy and capability to handle the technical aspects of the job.