At a Glance
- Tasks: Coordinate aircraft operations and ensure smooth delivery of flying programmes.
- Company: Join 2Excel Aviation, a leader in innovative aviation solutions.
- Benefits: Enjoy a unique 4 on 4 off shift pattern with competitive pay.
- Other info: Build strong relationships and grow your career in aviation.
- Why this job: Make impactful decisions in a dynamic aviation environment.
- Qualifications: GCSEs in science and at least one year in operations required.
The predicted salary is between 30000 - 40000 € per year.
4 Days on 4 Days off, including nights (12-hour shifts across a 24-hour pattern: 07:00 – 19:00 and 19:00 – 07:00).
2Excel Aviation Ltd is an industry leader in specialised and innovative solutions for aviation’s most complex challenges. Our success is based on the talented and experienced people that make up our workforce.
About the role:
Due to an internal promotion, we’re hiring an Operations Controller. Reporting to the Operations Shift Supervisor (OSS), the Duty Operations Controller (DOC) is tasked with facilitating the effective delivery of the Company’s flying programme, including Search and Rescue (SAR), VIP charter and bespoke trial support aircraft, whilst considering the safety, legal and commercial implications of your actions.
As an Operations Controller, the incumbent will need to make fast, responsive, balanced, and responsible decisions, taking into account the conflicting needs and balancing operational requirements with revenue protection and industrial/regulatory constraints.
The role’s key responsibilities will include, but not be limited to:
- Maintain an accurate flight watch of all company aircraft.
- Co-ordinate the expeditious dispatch of SAR, VIP, and trial support aircraft to minimise delays and client inconvenience.
- Flight planning – filing flight plans, coordinating with civil and military ATC where required.
- Manage ATC slots using the CFMU portal.
- Weather and NOTAM monitoring.
- Arrange handling, airport slots, fuel, PPR and necessary permits.
- Arrange crew HOTAC and transport as required.
- Resource allocation and supervision of ramp staff and GSE.
- Monitor crew FTL’s, ensure they are operating within limitations.
- In case of an emergency, initiate the company’s Emergency Response Plan (ERP).
- Close liaison with all departments within the Company, our external customers, and 3rd party suppliers.
- Committed to the highest standards of Flight and Ramp Safety, client care and commercial awareness.
- Ensure that any policy breaches are reported to the Operations Shift Supervisor and Operations Manager swiftly.
- Coordinate the recovery of aircraft breakdowns (AOG) and other operational limitations that affect the aircraft flying schedule.
- Maintain strong working relationships with our home base airports to ensure local restrictions do not jeopardise the flying program.
- Any other duties that are reasonably requested by management within the capability of the incumbent.
The following skills, knowledge and experience are essential:
- Strong academic achievement, typically to GCSE standard or equivalent in science-based disciplines.
- At least one year’s experience in an operations department.
- Knowledge of civilian aircrew/commercial aviation rules and regulations.
- Knowledge of crew planning and rostering systems.
- Must be able to demonstrate an understanding of the issues within crew rostering, and deal with the sensitive balance of managing and controlling the resources of a group of staff whose performance is determined by Managers outside of their own department.
- Needs to be articulate and can build credible trusting relationships both within and outside of their own department.
- Applicants must be able to demonstrate the Right to Work in the UK and hold a valid UK Driving Licence.
- Applicants must also be able to successfully pass a company-sponsored Counter Terrorism Check (CTC) and/or Security Check (SC) Clearance.
Operations Controller employer: 2Excel Geo
At 2Excel Aviation Ltd, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values innovation and teamwork. With a commitment to employee growth, we provide extensive training opportunities and promote from within, ensuring that our staff can advance their careers while contributing to critical operations like Search and Rescue. Our unique 4 on 4 off shift pattern allows for a balanced work-life experience, making it an ideal environment for those seeking meaningful and rewarding employment in the aviation industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Controller
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those who work at 2Excel Aviation Ltd. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on aviation regulations and operational procedures. Show us you’re not just a candidate, but someone who’s genuinely passionate about the role of Operations Controller.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience and how it relates to the responsibilities of the Operations Controller position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Controller role. Highlight your relevant experience in operations and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for aviation and how your background aligns with our needs at 2Excel Aviation Ltd.
Showcase Your Decision-Making Skills:Since the role involves making quick, balanced decisions, be sure to include examples in your application that demonstrate your ability to handle pressure and make sound choices. We love seeing candidates who can think on their feet!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at 2Excel Geo
✨Know Your Aviation Stuff
Make sure you brush up on your knowledge of civilian aircrew and commercial aviation rules and regulations. Being able to discuss these confidently will show that you're serious about the role and understand the complexities involved in operations.
✨Demonstrate Decision-Making Skills
Prepare examples of situations where you've had to make quick, balanced decisions under pressure. This is crucial for an Operations Controller, so think of scenarios where you successfully managed conflicting needs or operational requirements.
✨Showcase Your Communication Skills
Since the role involves liaising with various departments and external customers, practice articulating your thoughts clearly. You might want to role-play some common scenarios with a friend to ensure you can build those credible relationships they’re looking for.
✨Understand the Company’s Values
Research 2Excel Aviation Ltd and their commitment to safety and client care. Be ready to discuss how your personal values align with theirs, and how you can contribute to maintaining the highest standards in flight and ramp safety.
