At a Glance
- Tasks: Run our eBay shop, boost sales, and support fundraising events.
- Company: Join a dynamic charity focused on social impact and community work.
- Benefits: Flexible hours, hands-on experience, and the chance to make a difference.
- Other info: Great opportunity for growth in a supportive team environment.
- Why this job: Make a real impact while developing your skills in eCommerce and fundraising.
- Qualifications: Experience with eBay or similar platforms and a passion for social causes.
The predicted salary is between 30000 - 40000 £ per year.
You will be expected to run our eBay shop, improve performance, support other fundraising events, and help drive general fundraising activities. If you like variety and want to make a real impact, this role offers genuine scope to grow.
Key Responsibilities
- eCommerce & Online Sales
- Own and manage the day-to-day running of our eBay shop, including listings, sales, returns, customer messaging, and performance tracking.
- Create, optimise, and maintain high-quality listings across eBay and other online sales channels.
- Produce clear, accurate product descriptions and strong visual content.
- Maintain an organised library of listing content and assets.
- Work with the team internally to ensure accurate pricing based on product specifications.
- Continuously improve listings, pricing, and conversion rates to drive revenue growth.
- Monitor performance, identify trends, and introduce new online sales platforms to implement improvements to support growth.
- Events, Pop-Ups & Fundraising Support
- Support planning and delivery of pop-up shops and fundraising events.
- Assist with setup, merchandising, and customer engagement.
- Help maximise sales and donations during events.
- Contribute to fundraising campaigns and applications.
- Revenue Growth & Partnerships (Reframed)
- Promote and generate sales for framing services through Reframed.
- Identify cross-selling opportunities with customers and donors.
- Support growth of income across both the charity and its commercial activities.
- Customer Experience & Operations
- Provide timely, professional responses to customer enquiries.
- Resolve issues relating to orders, returns, and products.
- Maintain strong customer satisfaction and feedback ratings.
- Ensure compliance with marketplace policies and charity standards.
- Performance & Continuous Improvement
- Track sales and fundraising performance against targets.
- Identify opportunities to improve efficiency, revenue, and processes.
- Proactively suggest and implement new ideas to grow income.
- Take ownership of improving overall shop and sales performance.
What We’re Looking For
Essential Skills & Experience
- Commercially aware with proven experience managing eBay or similar eCommerce platforms.
- Ability to independently run and improve online sales channels.
- Strong understanding of listings, pricing, and conversion optimisation.
- Excellent written communication skills (for listings and customer interaction).
- Self-motivated and organised.
- Positive team player, adaptable and hands-on approach.
- Motivated by social impact, sustainability, and community work.
Desirable
- Experience in a charity, fundraising, or social enterprise environment.
- Knowledge of refurbished technology or resale markets.
eBay & Fundraising Sales Lead - Growth & Impact employer: 2econd Chance
As an employer, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our team members to make a meaningful impact in the community. With a focus on personal and professional growth, we offer ample opportunities for development, alongside a supportive environment that values creativity and collaboration. Located in a vibrant area, our workplace is not only convenient but also rich in resources and connections that enhance your experience and career trajectory.
StudySmarter Expert Advice🤫
We think this is how you could land eBay & Fundraising Sales Lead - Growth & Impact
✨Tip Number 1
Get to know the company inside out! Research their mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in making an impact.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you a foot in the door!
✨Tip Number 3
Prepare for the interview by practising common questions related to eCommerce and fundraising. Think about how your skills can directly contribute to improving their eBay shop and driving revenue growth.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace eBay & Fundraising Sales Lead - Growth & Impact
Some tips for your application 🫡
Show Off Your eCommerce Skills:Make sure to highlight your experience with eBay or similar platforms in your application. We want to see how you've managed listings, sales, and customer interactions, so don’t hold back on the details!
Craft Clear and Engaging Listings:Since you'll be creating product descriptions, it’s crucial to demonstrate your excellent written communication skills. Use your application to showcase your ability to write clear, engaging content that sells.
Demonstrate Your Passion for Impact:We’re all about making a difference, so let your passion for social impact and community work shine through in your application. Share any relevant experiences that show how you’ve contributed to similar causes.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at 2econd Chance
✨Know Your eBay Inside Out
Make sure you’re familiar with the ins and outs of eBay, especially how to create and optimise listings. Brush up on best practices for product descriptions and visuals, as this will show your potential employer that you’re ready to hit the ground running.
✨Showcase Your Fundraising Passion
Since this role involves supporting fundraising events, be prepared to discuss any relevant experience you have in this area. Share specific examples of how you've contributed to fundraising efforts in the past and how you can bring that passion to their team.
✨Demonstrate Your Customer Service Skills
Customer satisfaction is key in this role, so think of examples where you’ve successfully resolved customer issues or improved their experience. Highlight your communication skills and how you maintain a positive relationship with customers.
✨Be Ready to Discuss Performance Metrics
This position requires tracking sales and performance, so come prepared to talk about how you’ve used data to drive improvements in previous roles. Be specific about the metrics you’ve monitored and the results you achieved through your initiatives.
