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For Companies At a Glance
- Tasks: Provide first-line IT support, manage devices, and improve systems daily.
- Company: Join 247 Blinds & 247 Curtains, a growing business in the retail sector.
- Benefits: Enjoy a stable role, friendly team, and opportunities for growth and learning.
- Other info: This is a permanent, full-time, onsite role in Huddersfield.
- Why this job: Perfect for problem solvers who want to make a real impact in IT.
- Qualifications: Previous IT support experience and knowledge of Microsoft 365, Windows, and macOS required.
The predicted salary is between 28800 - 43200 £ per year.
Location: Huddersfield (Permanent Onsite Role)
Type: Full-Time, Permanent
We’re looking for a hands-on, proactive IT Support Engineer to join our team in Huddersfield. This is a fully onsite role where you’ll be responsible for ensuring our IT systems, devices, and people stay connected, secure, and productive.
As the first point of contact for all things IT, you’ll provide day-to-day support, manage devices and licences, improve systems, and play a key part in the ongoing success of the business. If you’re someone who thrives in a varied environment, enjoys solving problems, and takes pride in delivering great service, this could be a perfect fit.
Key Responsibilities
Support & Troubleshooting
- Provide first-line IT support across the business, resolving hardware, software, and connectivity issues.
- Deliver confident, clear support to users with varying levels of technical experience.
Device & Software Management
- Set up, configure, and maintain desktops, laptops, printers, and peripherals.
- Manage installations and updates for operating systems and business applications.
- Support both Windows and macOS environments.
Microsoft 365 Administration
- Manage user accounts, access, and tools across the Microsoft 365 platform.
- Ensure licences are correctly assigned, maintained, and optimised.
Cyber Security & Backup
- Monitor and manage antivirus, patching, firewall settings, and system backups.
- Help maintain a secure and compliant IT environment.
Documentation & Licensing
- Maintain accurate documentation of IT assets, configurations, and support actions.
- Track all software subscriptions and renewals to ensure compliance and value for money.
Process Improvement & User Enablement
- Identify ways to improve how IT is delivered across the business.
- Support new starters and existing team members with IT onboarding and training.
What We’re Looking For
- Previous experience in an IT support role, ideally in a small to medium-sized business.
- Strong knowledge of Microsoft 365, Windows, and macOS.
- Understanding of basic networking (TCP/IP, DNS, DHCP).
- Excellent problem-solving and communication skills.
- Highly organised and comfortable prioritising workload.
- Relevant certifications (e.g. CompTIA A+, Microsoft) are an advantage but not essential.
What We Offer
- A stable, onsite role in a growing business with plenty of variety.
- The chance to take ownership of IT support and influence how things are done.
- A friendly, down-to-earth team that values your input and initiative.
- Ongoing opportunities to learn, grow, and make a real impact.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
Retail
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IT Support Engineer employer: 247 Blinds & 247 Curtains (247 Home Furnishings LTD)
Contact Detail:
247 Blinds & 247 Curtains (247 Home Furnishings LTD) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific IT systems and tools used by StudySmarter. Research our current technology stack, especially Microsoft 365, Windows, and macOS, to demonstrate your knowledge during any discussions.
✨Tip Number 2
Prepare to showcase your problem-solving skills. Think of examples from your past experiences where you successfully resolved IT issues, as this will highlight your ability to thrive in a varied environment.
✨Tip Number 3
Network with current IT professionals in similar roles. Engaging with them on platforms like LinkedIn can provide insights into the role and help you understand what we value in our team members.
✨Tip Number 4
Demonstrate your enthusiasm for continuous learning. Mention any relevant certifications or courses you are pursuing, as we appreciate candidates who are proactive about their professional development.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly in small to medium-sized businesses. Emphasise your knowledge of Microsoft 365, Windows, and macOS, as well as any relevant certifications.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific responsibilities from the job description that excite you, such as providing first-line support or managing devices and software.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully resolved IT issues in the past. Highlight your communication skills and ability to assist users with varying levels of technical experience.
Highlight Organisational Skills: Since the role requires managing multiple tasks, demonstrate your organisational abilities. Mention any tools or methods you use to prioritise workload and ensure efficient IT support.
How to prepare for a job interview at 247 Blinds & 247 Curtains (247 Home Furnishings LTD)
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft 365, Windows, and macOS. Highlight specific examples of how you've resolved technical issues in the past, as this will demonstrate your hands-on expertise.
✨Communicate Clearly
Since you'll be the first point of contact for IT support, practice explaining technical concepts in simple terms. This will show that you can effectively assist users with varying levels of technical knowledge.
✨Demonstrate Problem-Solving Abilities
Think of a few challenging IT problems you've faced and how you resolved them. Be ready to share these experiences during the interview to illustrate your critical thinking and troubleshooting skills.
✨Emphasise Organisational Skills
As the role requires managing devices and software, highlight your ability to prioritise tasks and stay organised. Discuss any tools or methods you use to keep track of IT assets and support actions.