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- Tasks: Lead and optimise daily operations of our vending retail team in Hemel Hempstead.
- Company: Join 2468 Group, a fast-growing coffee and refreshment specialist.
- Benefits: Dynamic work environment with clear career development pathways.
- Why this job: Make a tangible impact while shaping the future of a growing business.
- Qualifications: Experience in operations or retail management with strong leadership skills.
- Other info: Be part of a supportive culture that values teamwork and innovation.
The predicted salary is between 36000 - 60000 £ per year.
At 2468 Group, we’re a fast-growing coffee, vending, and refreshment specialist on a mission to “Make breaks matter” for workplaces across the UK and Ireland.
We create exceptional break spaces and provide premium refreshments – delicious coffee, fresh food, snacks, and cold drinks. Trusted by over 9,000 customers, including some of the UK’s most recognisable brands. From depot teams to field operators, we’re proud of our can-do culture and friendly, customer-first attitude.
About the Role:
We are looking for an ambitious and proactive Retail Operations Manager to join the business. This is an exciting opportunity for a motivated individual looking to take a significant step forward in their career and make a tangible impact in a growing business. The role will provide exposure to our ongoing expansion plans and offers a clear path for professional development.
As the Operations Manager, you will play a key role in leading and optimising the day-to-day operations of our vending retail team. You will work closely with senior management and have the autonomy to implement strategic initiatives that drive productivity, revenue, and team development. This position would be ideal for someone with strong retail or purchasing experience, combined with solid business acumen and a desire to progress their career within a dynamic company.
Key Responsibilities:
- Manage and lead the Hemel Hempstead-based vending retail team, providing support, coaching, and development to drive performance.
- Implement business operational strategies that align with company growth objectives.
- Oversee daily route planning to maximise revenue and ensure operational efficiency.
- Maintain high business standards for accuracy, productivity, and service reliability.
- Uphold our quality and customer satisfaction standards through continuous improvement initiatives.
- Foster a high-performance team environment that encourages engagement, open communication, and teamwork.
- Monitor KPIs and metrics to identify areas for improvement and implement changes accordingly.
Requirements:
- Proven experience in operations, retail management, or a similar role where business acumen is key.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving capabilities.
- A process-driven mindset with attention to detail.
- Effective organisational skills, with the ability to prioritise and multitask in a fast-paced environment.
- A hands-on mentality, comfortable tackling both strategic and operational challenges.
- Leadership qualities, with an appetite to contribute to the ongoing success and growth of 2468 Group.
What We Offer:
- A dynamic and supportive work environment.
- Exposure to strategic business initiatives and growth opportunities.
- Clear pathways for career development and progression.
Ready to join us?
If you’re looking for a role that offers challenge, growth, and the chance to shape the future of a fast-growing business, we’d love to hear from you.
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Retail Operations Manager – Hemel Hempstead, UK employer: 2468 Group
Contact Detail:
2468 Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Manager – Hemel Hempstead, UK
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission to 'Make breaks matter' and think about how your experience aligns with that. We want to see your passion for the role and how you can contribute to our growth!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We love authenticity! Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Retail Operations Manager – Hemel Hempstead, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail Operations Manager role. Highlight your retail management experience and any relevant achievements that showcase your business acumen.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've driven performance in previous roles and how you can contribute to our mission of making breaks matter.
Showcase Your Leadership Skills: Since this role involves managing a team, emphasise your leadership qualities. Talk about your experience in coaching and developing others, and how you've fostered a high-performance environment in past positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our growing team!
How to prepare for a job interview at 2468 Group
✨Know the Company Inside Out
Before your interview, make sure you research 2468 Group thoroughly. Understand their mission to 'Make breaks matter' and how they serve their customers. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Leadership Skills
As a Retail Operations Manager, you'll need to demonstrate strong leadership qualities. Prepare examples from your past experiences where you've successfully led a team or implemented strategies that improved performance. Be ready to discuss how you can foster a high-performance environment.
✨Be Data-Driven
Since the role involves monitoring KPIs and metrics, come prepared with examples of how you've used data to drive decisions in previous roles. Discuss specific metrics you've improved and how you approached those challenges. This will highlight your analytical skills and business acumen.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's growth plans or how they measure success in the retail team. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
