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- Tasks: Service and repair coffee and vending machines while delivering top-notch customer service.
- Company: Join 2468, the fastest-growing company in workplace wellbeing.
- Benefits: Competitive salary, free food perks, company events, and supportive team culture.
- Why this job: Make a real impact by enhancing workplace breaks with quality service.
- Qualifications: Proactive, customer-focused, and possess a clean UK driving licence.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
Job Type: Full-time, Permanent
Location: Central London & surrounding areas
Join 2468 – the team that’s Making Breaks Matter. At 2468, we don’t just service vending and coffee machines – we elevate workplace wellbeing. With over 9,000 customers across the UK & Ireland, we’re the fastest-growing company in our sector, committed to Making Breaks Matter for employees nationwide by providing high-quality coffee, snacking, hydration, and washroom services.
We’re now looking for a Field Service Engineer to join our dynamic team in Central London – someone who values precision, thrives on the road, and is passionate about delivering outstanding service.
About the Role:
As a Vending & Coffee Machine Service Engineer, you’ll be a key player in maintaining our high standards and ensuring every coffee break hits the mark. You’ll carry out service, repair, maintenance, and installation of machines across our London client base. Full training is provided, and you’ll receive continuous support from our technical and operations teams.
What You’ll Be Doing:
- Servicing and repairing coffee and vending machines at customer sites.
- Installing and calibrating machines in line with pre-agreed specs.
- Diagnosing faults and liaising with HQ for parts and support using our PDA system.
- Providing an efficient, friendly, and professional service to every client.
- Maintaining your van to ensure it’s clean, roadworthy, and well-stocked.
Who We’re Looking For:
- A proactive, customer-focused individual who takes pride in their work.
- Team player with strong problem-solving skills.
- Someone who shares our mission of Making Breaks Matter through attention to detail and quality service.
- A clean UK driving licence is essential.
What You’ll Get in Return:
- Competitive salary (Minimum £30,000+ depending on experience)
- 28 days annual leave
- Free food & drink perks
- Company events & supportive team culture
- Free parking
Schedule:
- Monday to Friday
- On the road (Central London & surrounding areas)
- Canteen
- Company car
- Company events
- Cycle to work scheme
- Discounted or free food
- Financial planning services
- Free or subsidised travel
- Free parking
- Referral programme
Ready to join us? Apply now and help us continue Making Breaks Matter—one perfectly poured coffee at a time.
Field Service Engineer – Central London, UK employer: 2468 Group
Contact Detail:
2468 Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – Central London, UK
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their mission of Making Breaks Matter.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Field Service Engineer role. Highlight your problem-solving skills and customer focus, and don’t forget to mention your passion for delivering outstanding service.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at 2468.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to Making Breaks Matter.
We think you need these skills to ace Field Service Engineer – Central London, UK
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Field Service Engineer and how you can contribute to Making Breaks Matter.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience with coffee and vending machines, and don’t forget to mention your problem-solving skills. We love seeing how your background aligns with our mission!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at 2468!
How to prepare for a job interview at 2468 Group
✨Know Your Machines
Familiarise yourself with the types of vending and coffee machines you'll be servicing. Research common issues and solutions, as well as the latest technologies in the industry. This will show your passion for the role and your commitment to delivering outstanding service.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully diagnosed and resolved technical issues. Be ready to discuss how you approach troubleshooting and what steps you take to ensure customer satisfaction. This is crucial for a Field Service Engineer role.
✨Emphasise Customer Focus
2468 values a proactive, customer-focused approach. Think of instances where you've gone above and beyond for a client. Highlight your communication skills and how you maintain professionalism, even under pressure. This will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you'd handle a specific fault or customer complaint. Practise articulating your thought process clearly and confidently, as this will demonstrate your readiness for the role.
