At a Glance
- Tasks: Manage vendor queries and ensure customer satisfaction in a fast-paced environment.
- Company: Join a supportive team in Rugby with a focus on collaboration.
- Benefits: Weekly pay, pension contributions, free parking, and exclusive staff discounts.
- Other info: Enjoy 28 days of annual leave to recharge and relax.
- Why this job: Gain valuable experience in customer service and administration while making a real impact.
- Qualifications: Previous customer service experience and strong administration skills required.
The predicted salary is between 25000 - 30000 € per year.
Location: Rugby, CV23
Work Schedule: Monday – Friday rotating shift 08:00-16:00 / 13:00-21:00 weekly
£12.71 per hour
Job Overview:
- To manage vendor queries and drive vendor and customer satisfaction.
- Provide effective and constructive communication and timely information provision with all involved parties.
- Management of communications and queries via Email, telephone and Teams.
- Basic general administrative duties.
- Inputting data into the system accurately and in a timely manner.
- Supporting transport operations, ensuring accuracy and efficiency within a fast-paced environment.
- Supporting the Line Manager with day-to-day operational matters.
- Responding to urgent operational matters as required and escalating issues to the appropriate person and supporting investigations.
- Supporting the delivery of successful customer and service performance (KPIs).
Qualifications and Experience:
- Previous Customer Service experience is essential.
- Strong Administration skills are essential.
- Excellent communication skills – Verbal and written.
- Confident engaging with colleagues within various teams, including the direct customer.
- Resolve issues and manage conflict in a calm and confident manner.
- Ability to work within a pressured environment.
Benefits:
- Weekly Pay – get paid regularly and reliably, every week.
- Pension Contributions – we help you plan for the future.
- Free On-Site Parking – save time and money on your commute.
- Exclusive Staff Discounts – enjoy savings at a wide range of popular shops and brands.
- Supportive Agency Team – friendly consultants who are always on hand to help.
- 28 days accrued annual leave per annum – giving you time to relax and recharge.
Please click apply to be considered for our vacancy in Rugby, CV23.
Account Support Administrator employer: 24-7 Recruitment Services
As an Account Support Administrator in Rugby, you will join a dynamic team that prioritises employee well-being and professional growth. With weekly pay, generous pension contributions, and exclusive staff discounts, we foster a supportive work culture that values communication and collaboration. Our commitment to your development is evident through our friendly agency team, ensuring you have the resources needed to thrive in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Support Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Account Support Administrator role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Practice makes perfect! Before you head into any interviews, do some mock sessions with friends or family. Focus on showcasing your customer service experience and how you handle queries – it’ll boost your confidence!
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and can set you apart from the crowd.
✨Tip Number 4
Stay organised! Keep track of the roles you’ve applied for and any follow-ups you need to do. This will help you manage your time effectively and ensure you don’t miss out on any opportunities.
We think you need these skills to ace Account Support Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Support Administrator role. Highlight your customer service experience and strong administration skills, as these are key for us. Use specific examples that showcase your communication abilities and how you've resolved issues in the past.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Keep it concise but engaging, and explain why you're the perfect fit for this role. Mention your ability to work under pressure and your experience with managing queries, as these will resonate with us.
Be Clear and Concise:When filling out your application, clarity is key. Use straightforward language and avoid jargon. We want to see your personality come through, so don’t be afraid to let your enthusiasm for the role show!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Account Support Administrator position. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at 24-7 Recruitment Services
✨Know Your Customer Service Stuff
Brush up on your customer service experience and be ready to share specific examples. Think about times you've resolved conflicts or handled queries effectively, as this will show you can manage vendor and customer satisfaction.
✨Show Off Your Admin Skills
Prepare to discuss your administrative skills in detail. Bring examples of how you've managed data input accurately and efficiently, especially in a fast-paced environment. This will demonstrate your ability to handle the role's demands.
✨Communicate Clearly
Practice your verbal and written communication skills. You might be asked to explain how you would handle a query over the phone or via email, so think about how to convey information clearly and constructively.
✨Stay Calm Under Pressure
Be ready to talk about how you handle urgent operational matters. Share examples of when you've had to escalate issues or support investigations, highlighting your calm and confident approach in high-pressure situations.
