At a Glance
- Tasks: Support client service and logistics processes while collaborating with Senior Account Managers.
- Company: Dynamic company focused on delivering excellent client service.
- Benefits: Full training provided, supportive team environment, and opportunities for growth.
- Other info: Great chance to develop skills in a fast-paced environment.
- Why this job: Join a vibrant team and make a difference in client satisfaction.
- Qualifications: Organised, personable, and eager to learn; previous experience not essential.
The predicted salary is between 25000 - 32000 £ per year.
Our client is currently seeking an Account Manager to support the ongoing delivery of client service and logistics-related processes. This is an excellent opportunity for a competent, personable, and organised individual to support Senior Account Managers. Previous experience in all of the responsibilities listed below is not essential, as full training will be provided.
Key responsibilities include (but are not limited to):
- Supporting client service processes, including returns management and reporting
- Using order processing systems and software
- Booking and distributing orders to major retailers
- Liaising with clients as required and managing requests through to resolution
- Providing excellent client support throughout the order journey via the WMS system
- Resolving client queries via email and telephone
- Using courier portals to generate AWB labels with a high level of accuracy and attention to detail
- Answering incoming telephone calls
- Categorising and managing email enquiries
- Receiving, processing, and communicating client requests
- Working closely with Account Managers, Client Services, Logistics, Warehouse, and Accounts teams to ensure smooth operational processes and clear communication across the business
Account Manager / Client Service Coordinator in Kent employer: 24-7 EMPLOYMENT SERVICES LTD
Join a dynamic team where your contributions as an Account Manager will be valued and recognised. Our company fosters a collaborative work culture that prioritises employee growth, offering comprehensive training and development opportunities to help you excel in your role. Located in a vibrant area, we provide a supportive environment that encourages innovation and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
24-7 EMPLOYMENT SERVICES LTD Recruitment Team
