At a Glance
- Tasks: Manage client accounts and ensure smooth logistics operations in a fast-paced environment.
- Company: Dynamic 3PL company focused on exceptional client service.
- Benefits: Competitive salary, career growth, and a supportive team culture.
- Other info: Join a vibrant team with opportunities for professional development.
- Why this job: Be the key link between clients and logistics, making a real impact every day.
- Qualifications: Experience in 3PL and strong customer service skills required.
The predicted salary is between 35000 - 45000 £ per year.
Our client is seeking an experienced 3PL Client Account Manager to support the ongoing delivery of client service, account management, and logistics operations within a fast-paced fulfilment environment. This is an excellent opportunity for a proactive, organised, and customer-focused logistics professional with previous 3PL experience who understands the importance of accurate order management, warehouse processes, client communication, and delivering exceptional service levels.
Working closely with Senior Account Managers, Client Services, Warehouse, Logistics, and Accounts teams, you will play a key role in ensuring smooth operational delivery for clients from order placement through to fulfilment and resolution of any queries.
Key responsibilities include (but are not limited to):
- Managing day-to-day client service activities within a 3PL fulfilment environment
- Supporting client accounts, including returns management, reporting, and operational updates
- Processing and managing customer orders through Warehouse Management Systems (WMS)
- Booking and distributing orders to major retailers and ensuring delivery requirements are met
- Liaising directly with clients to manage requests, resolve issues, and provide regular updates
- Monitoring order journeys and ensuring service levels and deadlines are achieved
- Resolving client queries
3PL Client Account Manager in Kent employer: 24-7 EMPLOYMENT SERVICES LTD
As a leading player in the logistics sector, our company offers an exceptional work environment that prioritises employee growth and development. With a strong focus on teamwork and collaboration, you will have the opportunity to work alongside experienced professionals in a dynamic 3PL fulfilment setting, where your contributions directly impact client satisfaction and operational success. Enjoy competitive benefits, a supportive culture, and the chance to advance your career in a thriving location known for its vibrant business community.
Contact Details:
24-7 EMPLOYMENT SERVICES LTD Recruitment Team
