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For Companies At a Glance
- Tasks: Manage client relationships and support the delivery of impactful campaigns.
- Company: 23red, a purpose-driven creative agency making a positive societal impact.
- Benefits: Collaborative culture, diverse team, and opportunities for personal growth.
- Why this job: Join a team that creates campaigns tackling climate change and inequality.
- Qualifications: Experience in account management and strong communication skills.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 28800 - 48000 £ per year.
23red is a purpose-driven creative agency. We develop brands and campaigns that change behaviour for the better and have a positive impact on people’s lives. Whether it’s tackling climate change, fighting inequality or making higher education accessible to all, we take pride in developing brands and campaigns that make a real difference to society. We are experts in crafting campaigns that drive action and delivering them through owned and earned channels, frequently working through the trusted voices of media, partners or influencers. Our people are motivated by the impact of our work and we have clear values, each underpinned by a set of behaviours: Collaborative, Curious, Creative and Clever.
PURPOSE OF THE ROLE
Due to business growth we are looking for an exceptional Account Manager to work with one key client. You will work closely with the Account Director and will be an integral part of the client servicing team. You will be fully responsible for fostering trust and helping to build agency credibility with key client stakeholders through exceptional client handling. You will play a key role in supporting the team to deliver great creative work, writing clear briefs and providing a considered point of view when reviewing work and sharing with clients. You will also ensure projects are delivered on time and within set budgets and scope of work.
A natural client manager, you will be an ambassador for 23red who can articulate the agency’s history, philosophy, approach and tools to clients while consistently seeking out new and exciting opportunities for the agency. You will amplify campaign messages by identifying and building productive partnerships with like-minded organisations. You will build your understanding of, and expertise in Partnerships Marketing. (Ideally you will have some experience of building partnerships but if you have the aptitude, transferrable skills and interest, we would still love to hear from you!) You will support the delivery of large-scale integrated campaigns. A polished project manager, you will be highly organised, task driven and brilliant at imparting knowledge across the agency to ensure everyone is working to a common goal in a collaborative and client-centered fashion. Central to all activity on your clients, you will help ensure the wider team are kept up to date on all developments. In turn, you will always seek insightful and engaging answers to client queries that demonstrate agency collaboration. Commercially astute, you will always have an eye on the bigger picture to help identify new opportunities within your named clients. You will also be keen to impart your knowledge of the creative process with your clients to scope out mutually agreeable deliverables.
WHAT DO YOU NEED TO BE SUCCESSFUL IN THE ROLE
- Experience as an Account Manager within a creative/advertising/PR agency.
- Experience in supporting the delivery of large-scale integrated campaigns.
- Experience in paid & earned.
- You will come with experience of building partnerships.
- Communication skills: can communicate with appropriate departments and teams internally and with clients of all levels with confidence and clarity; excellent face-to-face communicator; a clear, accurate and concise written style across emails, contact and status reports; capable of delivering and creating client presentations with confidence, clarity, and conviction.
- Management: keeps the team informed of what they’re doing, managing the team’s time when it comes to reviewing their own work.
- Organisation: is able to manage time and workload efficiently, prioritising effectively and flagging issues when they arise.
- Research and analysis: is able to identify the need for and recommend qualitative or quantitative research and work with an external supplier and AD to develop the most appropriate methodology.
- Numeracy: ability to understand the project/job cycle; agency rate cards and how charges are calculated; how to manage time and delivery efficiently.
- Digital skills: adept at using MS Office programmes (Word, PowerPoint and Excel), Paprika and the Contact databases.
DIVERSITY AND INCLUSION
We are committed at 23red to creating a team that represents the rich diversity of society and we strive to create a working environment that ensures everyone can be heard and valued for their contributions. We welcome all applications, especially those from individuals who are underrepresented in our industry. This includes people from ethnic minorities, LGBTQI+ people, individuals with disabilities (both seen and unseen) and people of any age and class. In considering candidates, we look for culture add rather than culture fit – we do not seek to create a homogenous culture and value the diversity of perspectives the team bring to the table. We do not discriminate on the basis of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.
Account Manager employer: 23RED LIMITED
Contact Detail:
23RED LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media platforms like LinkedIn. The more connections you make, the better your chances of landing that Account Manager role at 23red.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with large-scale campaigns and partnership building. Share specific examples of how you've made an impact in previous roles – it’ll help you stand out!
✨Tip Number 3
Be curious and ask questions! During interviews, don’t just wait for them to ask you about your experience. Show your interest in 23red by asking about their projects, values, and how they measure success. It shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you’re keen on joining us at 23red and helps us keep track of your application. Plus, you might find some insider tips on the process while you’re there!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role and the agency shine through. We want to see how your values align with ours, especially when it comes to making a positive impact on society.
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager position. Highlight your relevant experience in client management and campaign delivery, and don’t forget to mention any partnerships you've built!
Be Clear and Concise: We appreciate clarity! Use a straightforward writing style in your application. Make sure your points are easy to understand and directly related to the skills and experiences mentioned in the job description.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at 23RED LIMITED
✨Know the Agency Inside Out
Before your interview, dive deep into 23red's mission and values. Understand their approach to creative campaigns and how they tackle social issues. This will not only help you answer questions confidently but also show your genuine interest in their work.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you fostered trust and delivered exceptional service. Be ready to discuss how you can apply these skills to build credibility with key stakeholders at 23red.
✨Demonstrate Your Organisational Prowess
As an Account Manager, organisation is key. Bring examples of how you've managed multiple projects, prioritised tasks, and kept teams informed. Discuss your methods for ensuring projects are delivered on time and within budget, as this will resonate well with the role's requirements.
✨Be Ready to Discuss Partnerships
Since building partnerships is crucial for this role, think about any relevant experiences you have. If you lack direct experience, focus on transferable skills and your enthusiasm for learning. Show how you can identify and create opportunities for collaboration that align with 23red's goals.
