Senior Receptionist

We are now looking for a SeniorReceptionist to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate.

Lucky Cat is one of five unique Gordon Ramsay Restaurant experiences at 22 Bishopsgate and Europes tallest restaurant – Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar.

Located on level 60 at 22 Bishopsgate, Lucky Cat by Gordon Ramsay offers breath taking, unparalleled views across the city.

What you do as a Senior Receptionist:

• You pride yourself on being the first and last point of contact within the restaurant, welcoming guests in a warm and engaging manner, and taking responsibility for maintaining a high standard of guest care
• You will oversee the daily operations of the reception area
• You will ensure that all receptionistscarry out their tasks to the highest level of excellence
• You love to ensure that each guest is made to feel welcomed, comfortable, and receives prompt and polite service during their dining experience
• You are confident in handling calls, recording bookings, dealing with guests enquiries, and responding to emails
• You naturally enjoy building rapport with guests in a friendly but professional way
• You are keen to use your organizational, communication, outstanding customer service skills, and passion for creating memorable guest experiences to ensure the highest standards are constantly achieved

Whats in it for you:

• Competitive Pay Rate
• Wage stream employer-Employees can access up to 50% of wages before payday
• Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3
• Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment
• A fantastic 50% staff discount on food and drink in UK restaurants
• 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family
• 30% discount for your Friends & Family in all UK Restaurants
• Preferential Room Rates at Gordon Ramsay Restaurants partner hotels
• MYNDUP – you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy
• 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels
• Amazing family meals on duty

If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you.

We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense.

We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

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