At a Glance
- Tasks: Provide practical and emotional support to individuals experiencing homelessness.
- Company: Join a supportive organisation dedicated to making a difference in people's lives.
- Benefits: Competitive pay, excellent training, career progression, and a supportive work environment.
- Why this job: Make a real impact by empowering others to achieve their goals and independence.
- Qualifications: Passion for helping people, strong communication skills, and willingness to learn.
- Other info: Flexible working hours with opportunities for personal and professional growth.
Overview
Location: Falkirk
Contract Type: Permanent – Part Time
Salary: £12.84 per hour
Are you passionate about making a difference in people\\\’s lives? Join, a leading social care organisation that empowers people to thrive by delivering person-centred support within connected communities.
The organisation is looking for enthusiastic and compassionate Support Workers who share the values of the organisation.
About the Role
As a Support Worker, you\\\’ll be part of a dedicated team providing safe, secure, and supported accommodation for people experiencing homelessness. You\\\’ll offer both practical and emotional support to help individuals build confidence, independence, and stability in their lives.
You\\\’ll work various shift patterns, including some weekends, on a 4-week rolling rota. The organisation offers a supportive and inclusive environment where your commitment and compassion make a real difference.
Key Responsibilities
- Deliver high-quality, person-centred support tailored to each individual\\\’s needs and aspirations.
- Build positive, empowering relationships that promote wellbeing and independence.
- Use case management systems to monitor, review, and evaluate progress toward personal goals.
- Facilitate key work sessions, reviews, and meetings in line with individual support plans.
- Provide advocacy, advice, and practical assistance to help individuals sustain accommodation and achieve positive outcomes.
- Work collaboratively with external agencies to maximise opportunities and support pathways.
- Manage a personal caseload while contributing to the wider team\\\’s success.
- Maintain accurate, confidential records in line with data protection requirements.
- Uphold a safe environment through regular risk assessments and health & safety checks.
- Support individuals with tenancy management, budgeting, and accessing community services.
- Play an active role in service improvement, team learning, and continuous development.
About You
The successful candidate, will need to have a genuine passion for helping people and a commitment to empowering others to reach their goals.
Essential Skills and Attributes
- A caring, empathetic, and person-centred approach.
- Awareness of the challenges linked to homelessness, trauma, and complex needs.
- Strong communication, problem-solving, and organisational skills.
- Ability to work flexibly and independently, including lone working.
- Basic IT literacy and accurate record-keeping skills.
- Willingness and ability to work towards SVQ Level 3 in Social Services and Healthcare.
Desirable
- Experience supporting people with addiction issues, homelessness, or mental health challenges.
- Understanding of trauma-informed and recovery-focused approaches.
- Experience promoting inclusion, resilience, and independence.
- HNC or SVQ Level 3 (or equivalent) in Social Services and Healthcare.
What the Organisation Offers
The organisation values and invests in our people, offering a supportive environment, competitive pay, excellent training and development, great employee benefits, and opportunities for career progression
About
21 Health and Social Care are a recruitment agency offering a variety of employment positions within the Health, Social Care, Voluntary and Social Work sectors across Scotland. With over 20 years experience working within the Scottish Market we have some of the best opportunities on the market coupled with unrivalled ongoing support and advice throughout your journey with us. 21 HSC is run by Qualified Social Work and Social Care professionals and is a registered employer with the SSSC.
21 HSC Limited is an equal opportunities employer
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Support Worker employer: 21HSC
Contact Detail:
21HSC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know about openings or can put in a good word for you. Personal connections can often lead to opportunities that aren’t advertised.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Tailor your responses to show how your skills and experiences align with their mission of supporting individuals experiencing homelessness.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with a friend or use online resources to refine your answers. The more comfortable you are speaking about your experiences, the better you'll perform in the real deal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for passionate Support Workers like you. Plus, it’s a great way to stay updated on new roles and get noticed by recruiters.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially those facing challenges like homelessness.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Support Worker. We love seeing specific examples of how you've supported individuals in the past, so don’t hold back!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your ideas effectively – it’ll make a great impression!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our organisation there.
How to prepare for a job interview at 21HSC
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Worker inside out. Familiarise yourself with the key responsibilities and think about how your experiences align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Empathy
As a Support Worker, empathy is key. Be prepared to share examples from your past where you've demonstrated compassion and understanding towards others. This could be through volunteering, previous jobs, or personal experiences. It’s all about showing that you can connect with people on a personal level.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the organisation's approach to supporting individuals experiencing homelessness. This shows that you’re not just interested in the job, but also in how you can contribute to their mission and values.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about potential scenarios you might face as a Support Worker and how you would respond. Practising these responses can help you feel more at ease during the interview.