Job Description Service Manager Carers Gateway North Ayrshire \n Location: Irvine, North Ayrshire \n Contract Type: Full Time (35 hours per week) Permanent \n Salary: £39,348 + 5% employer pension contribution \n 21HSC are recruiting on behalf of Unity for an experienced and motivated Service Manager to lead the Carers Gateway North Ayrshire service. \n Unity is a highly regarded charity supporting vulnerable and disadvantaged people across the West of Scotland. The Carers Gateway North Ayrshire service works to identify and support unpaid carers across the region, ensuring they can access the right information, advice, practical support and opportunities to improve their health and wellbeing. \n The Service Manager will provide strategic and operational leadership to the Carers Gateway North Ayrshire team, acting as a visible, values-led figurehead for the service. Working closely with North Ayrshire Health & Social Care Partnership, the postholder will drive continuous improvement, strengthen partnership working and ensure the service delivers high-quality outcomes for unpaid carers. \n The successful candidate will lead a team of 14 FTE staff, oversee service delivery across North Ayrshire, manage the annual budget and ensure the service meets contractual, legislative and performance requirements. \n Line manage the Service Coordinator and Specialist Officers. \n Oversee day-to-day service delivery across North Ayrshire, ensuring equitable access for carers. \n Manage the annual service budget and financial performance. \n Lead quality assurance, outcome monitoring and continuous improvement. \n Develop and maintain effective partnerships with health, social care, local authorities and community organisations. \n Ensure a person-centred approach and effective support planning across the service. \n Maintain up-to-date knowledge of carers' legislation, policy and local/national strategy. \n Ensure health and safety, organisational policies and SSSC standards are upheld. \n Full driving licence and access to a car. \n Proven leadership and team management experience. \n Experience managing budgets and delivering services. \n Experience of strategic planning, service development and partnership working. \n Experience measuring outcomes and driving service improvement. \n Strong IT skills, including Microsoft Office. \n \n To Apply \n To apply for this role, please click apply and send an up-to-date CV in support of your application in the first instance. n Suitable applicants will be contacted ASAP with a view to securing a formal interview with the Senior Management Team.
Head of Care - Children's Services in Kilmarnock employer: 21HSC LIMITED
Unity is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. Located in Irvine, North Ayrshire, the charity offers competitive salaries, a generous pension contribution, and opportunities for professional growth within a values-driven culture. As a Service Manager, you will lead a passionate team committed to making a meaningful impact on the lives of unpaid carers, while benefiting from strong partnerships with local health and social care organisations.
