At a Glance
- Tasks: Lead daily operations in a secure residential care service for children and young people.
- Company: Join 21 Health and Social Care, a leading recruitment agency in Scotland.
- Benefits: Competitive salary, ongoing support, and opportunities for professional development.
- Other info: Dynamic role with a focus on trauma-informed practice and team collaboration.
- Why this job: Make a real difference in the lives of young people while developing your leadership skills.
- Qualifications: Experience in residential care and strong leadership skills are essential.
We are recruiting for an experienced Duty Manager to lead the day-to-day operation of a secure residential care service for children and young people. This role carries full operational oversight while on shift, so experience in residential or secure care is essential. You will ensure a safe, nurturing, and trauma-informed environment, supporting both young people and staff.
Key Responsibilities
- Provide visible leadership and oversee daily service operations
- Take full operational responsibility during shifts, including incident response
- Ensure compliance with legislation, standards, and safeguarding requirements
- Supervise and support staff, promoting reflective practice and development
- Manage rotas and resources to maintain continuity of care
- Maintain accurate records and work collaboratively with partners and agencies
About You
- Mandatory managerial experience in residential or secure care
- Proven leadership experience with operational responsibility
- Strong understanding of trauma-informed practice and safeguarding
- Calm, resilient, and confident in decision-making
- Excellent communication and team leadership skills
Requirements
- SVQ 3 Social Services - Children and Young People (or equivalent) is essential.
- Willingness to work towards further qualifications (SCQF Level 9 / SVQ4)
- Full UK driving licence
If this role sounds like the perfect fit for you, please click "Apply". Alternatively, for more information and a detailed job description, contact Sean Carruthers at 21 Health and Social Care.
Duty Manager in Glasgow employer: 21HSC LIMITED
At 21 Health and Social Care, we pride ourselves on being an exceptional employer, offering a supportive and nurturing work environment for our Duty Managers in Bishopbriggs. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values reflective practice, ensuring you can thrive while making a meaningful impact in the lives of young people. With competitive salaries and a focus on trauma-informed care, we provide a rewarding career path in the vital field of social care.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector, especially those who might know about opportunities in secure children's residential services. A friendly chat can sometimes lead to job openings that aren't even advertised!
✨Tip Number 2
Prepare for interviews by brushing up on trauma-informed practices and safeguarding legislation. We recommend doing some role-play with a friend or mentor to get comfortable discussing your experience and how it relates to the Duty Manager role.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully managed teams or handled challenging situations in residential care. This will help you stand out as a confident candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you throughout the process, so don’t hesitate to reach out if you have any questions.
We think you need these skills to ace Duty Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Duty Manager role. Highlight your managerial experience in residential or secure care, and don’t forget to mention your understanding of trauma-informed practice!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. Share specific examples of your leadership experience and how you've created a safe and nurturing environment in previous roles.
Showcase Your Qualifications:Don’t forget to mention your SVQ 3 Social Services qualification and any other relevant certifications. If you're working towards further qualifications, let us know! It shows your commitment to professional development.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves. Good luck!
How to prepare for a job interview at 21HSC LIMITED
✨Know Your Stuff
Make sure you brush up on your knowledge of trauma-informed practices and safeguarding. Be ready to discuss how you've applied these in your previous roles, as this will show your understanding of the responsibilities that come with being a Duty Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in a residential or secure care setting. Think about specific situations where your calm decision-making made a difference, and be ready to share these stories during the interview.
✨Understand the Role
Familiarise yourself with the daily operations of a secure children's residential service. Be prepared to discuss how you would handle various scenarios, such as incident responses or staff supervision, to demonstrate your operational oversight capabilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or the challenges the service currently faces. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
