Registered Manager in Cheltenham

Care at Home Location: Lothians

Contract Type: Permanent Full time

Salary: £30,000 - £40,000

Are you an experienced care professional ready to take the next step into leadership? Join a growing homecare service where you'll lead from the front, ensuring the delivery of safe, effective, and high-quality care. This is an exciting opportunity to manage and develop a dedicated team while driving service excellence and supporting people to live independently in their own homes.

Key Roles and Responsibilities:

• Provide strong leadership, supervision, and support to care staff, promoting development, performance, and team morale.
• Oversee the day-to-day operations of the service, including staffing, rota management, and allocation of care workers.
• Ensure sufficient staffing levels to meet service demand with appropriately skilled and qualified staff.
• Develop, review, and approve care plans, risk assessments, and support plans to ensure person-centred care delivery.
• Monitor and maintain high standards through audits, compliance checks, and quality assurance processes.
• Manage complaints, incidents, and risk, carrying out investigations and implementing improvements.
• Lead on recruitment, induction, training, and retention of staff, ensuring compliance with regulatory standards.
• Maintain accurate records, reporting systems, and ensure adherence to all health & social care regulations and policies.
• Build positive relationships with clients and families, acting as a key point of contact and ensuring needs are met.
• Support business growth and development, contributing to service expansion and strategic objectives.
• Participate in on-call duties and provide out-of-hours support where required.
• Undertake a mix of office-based and field-based responsibilities, including occasional visits to clients and staff.

Essential Skills and Attributes:

• A genuine passion for delivering high-quality, person-centred care.
• Proven experience in domiciliary care, ideally within a supervisory or management role.
• Strong leadership and people management skills, with the ability to motivate and support teams.
• Excellent communication and interpersonal skills to engage with staff, clients, families, and professionals.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Good understanding of care standards, regulatory requirements, risk management, and compliance.
• Ability to work under pressure, make informed decisions, and remain flexible in a fast-paced environment.
• Full UK driving licence and access to a vehicle.
• Commitment to dignity, respect, equality, and delivering compassionate care.
• Registration or eligible to register with Scottish Social Services Council (SSSC).

Desirable:

• Previous experience as a Registered Manager or Care Manager.
• Experience contributing to service growth and development.
• Knowledge of inspection frameworks and quality assurance processes.

Qualifications:

• Minimum SVQ Level 3 in Health and Social Care (or equivalent) is essential.
• Higher-level qualifications in leadership or management are desirable.

Additional Information:

This role may involve a combination of office-based and field-based duties. Participation in an on-call rota is required, including responding to emergencies and out-of-hours issues.

To Apply: Click 'Apply' and submit your up-to-date CV. For more information and a detailed job description, contact Danielle Frame at 21 HSC. Suitable candidates will be contacted quickly with a view to arranging a formal interview with the Senior Management Team. 21 HSC Limited is an equal opportunities employer.