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- Tasks: Coordinate care staff schedules and manage client care needs daily.
- Company: Meloosha Homecare provides personalised homecare for older and disabled adults in West Lothian.
- Benefits: Enjoy a full-time, permanent role with opportunities for professional development.
- Why this job: Join a compassionate team making a real difference in clients' lives every day.
- Qualifications: 12 months experience as a Care Coordinator and excellent communication skills required.
- Other info: Driving licence preferred; SVQ3 qualification is a plus.
The predicted salary is between 23000 - 31000 £ per year.
21HSC are proud to announce that we have been exclusively retained on behalf of Meloosha Homecare to recruit for a Care Coordinator.
About the Role:
As a Care Co-ordinator, you will play an integral part in managing the daily coordination of the operations. This role is extremely fast-paced and requires someone truly dedicated and able to remain positive and professional when working under pressure. Overseen by the Care Manager, you will be responsible for planning and coordinating care staff schedules on a daily basis. You will also be responsible for liaising with clients, their families, and other professionals to ensure that the care needs of clients are being met, as well as accepting new packages of care.
Main Duties:
- Work alongside office team to ensure sufficient cover to deliver all of the care and support plans on time.
- Manage effective coordination of scheduled hours and staff rotas.
- Identify and match care staff with the right skills and experience to deliver each client's care and support plan.
- Manage staff holidays and staff absences.
- Manage supervisions and appraisals of care staff.
- Manage unexpected emergencies and changes in care packages.
- Make sure all relevant information in care plans are current and up to date for clients' needs.
- Manage continuity of care for all clients.
- Liase with recruitment officer to ensure there is sufficient care staff with the correct skill set available to meet the needs of the business.
- Manage on-call if necessary.
Skills and Qualifications:
- An experienced care coordinator with an excellent telephone manner and good communication skills - 12 months experience needed.
- You will need to be customer-focused and must be able to multi-task and work well under tight deadlines and pressure.
- Either SVQ3 qualification or must be willing to complete the course.
- Driving licence (preferred).
- Have the ability to support clients to enjoy the best quality of life they can in the comfort of their own homes.
- Being of a compassionate and supportive nature, along with excellent organisational skills and working in a respectful and dignified manner.
About Meloosha:
Meloosha Homecare Livingston provide homecare for older and disabled adults in the West Lothian area of Scotland. They specialise in working with clients and their families who require care in their own homes. They offer a personalised service from 30 minutes to several hours.
How to Apply:
If this role sounds like the perfect fit for you, please click "Apply" to send your CV. Alternatively, for more information and a detailed job description, contact Danielle Frame at 21 Health and Social Care. 21 Health and Social Care Limited is an equal opportunities employer.
Care Coordinator in Edinburgh employer: 21HSC LIMITED
Contact Detail:
21HSC LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Edinburgh
✨Tip Number 1
Familiarise yourself with the specific needs of the clients that Meloosha Homecare serves. Understanding the unique challenges faced by older and disabled adults will help you demonstrate your commitment to providing quality care during any discussions.
✨Tip Number 2
Network with professionals in the care sector, especially those who have experience in homecare. Engaging with others in the field can provide valuable insights and may even lead to referrals or recommendations for the Care Coordinator position.
✨Tip Number 3
Prepare to discuss your experience in managing staff schedules and coordinating care plans. Be ready to share specific examples of how you've successfully handled tight deadlines and unexpected changes in previous roles.
✨Tip Number 4
Showcase your communication skills by practicing how you would liaise with clients, families, and other professionals. Being able to articulate your approach to maintaining positive relationships will be crucial in this role.
We think you need these skills to ace Care Coordinator in Edinburgh
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Care Coordinator position. Understand the key responsibilities and required skills, such as effective communication and organisational abilities.
Tailor Your CV: Customise your CV to highlight relevant experience in care coordination or similar roles. Emphasise your ability to manage schedules, liaise with clients, and handle emergencies, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing care and your understanding of the role. Mention specific experiences that demonstrate your ability to work under pressure and your commitment to client satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in the care sector.
How to prepare for a job interview at 21HSC LIMITED
✨Showcase Your Communication Skills
As a Care Coordinator, excellent communication is key. Be prepared to demonstrate your ability to communicate effectively with clients, families, and staff during the interview. Use examples from your past experience to highlight how you've successfully managed communication in challenging situations.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities. Bring examples of how you've managed schedules or coordinated care in previous positions. Discuss any tools or methods you use to stay organised, especially under pressure.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about potential emergencies or changes in care packages and how you would handle them. Practising these scenarios can help you articulate your thought process clearly.
✨Express Your Passion for Care
Meloosha Homecare values compassion and support. Make sure to convey your passion for providing quality care and improving clients' lives. Share personal anecdotes or motivations that drive your commitment to the field of care coordination.
