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- Tasks: As a Patient Coordinator, you'll manage appointments and communicate effectively with patients.
- Company: Join 21D Clinical Ltd., a pioneering healthcare tech company revolutionising dental rehabilitation.
- Benefits: Enjoy a hybrid work model with flexible hours and weekend coverage options.
- Why this job: Be part of a supportive team focused on making dental solutions accessible to everyone.
- Qualifications: You need at least 2 years in sales, strong communication skills, and a positive attitude.
- Other info: Opportunities for growth based on performance and a commitment to self-improvement.
The predicted salary is between 30000 - 42000 £ per year.
21D Clinical Ltd. is a healthcare and technology business specializing in guided full-mouth dental rehabilitation. The company provides a full jaw implant rehabilitation solution using a computer-guided implant delivery system, enabling quick and precise implant and prosthetic teeth delivery. 21D believes in making this solution accessible to all individuals who require it and has a team of experienced clinicians, nurses, patient coordinators, designers, and fabricators.
This is a full-time hybrid role for a Patient Coordinator at 21D Clinical Ltd. The Patient Coordinator will be responsible for phone etiquette and appointment scheduling. This role is located in Warrington with the flexibility for work from home.
Key details:
- Shifts: 8:00 AM to 4:00 PM, 2:00 PM to 10:00 PM (on a rota basis)
- Weekend Coverage: 1-2 weekend days on rota, with a day off during the week
- Total Hours: 40 hours per week
Key Responsibilities:
- Demonstrate success in sales, with a minimum of 2 years’ experience in a sales environment.
- Possess a positive ‘can-do’ attitude.
- Communicate ideas and concepts effectively and quickly.
- Break down complex topics into simple, clear explanations.
- Maintain a high level of stress management and handle challenges effectively.
- Work directly with the CEO and other senior team members when necessary.
- Be self-organized, able to self-audit and self-assess, and provide clear task updates.
- Own mistakes and demonstrate a growth mindset.
- Show resilience, ambition, and a commitment to continuous self-improvement.
- Thrive in a fast-paced, high-demand environment.
Skills & Qualifications:
- Demonstrated success in a sales environment (minimum 2 years).
- Ability to handle stress and maintain focus in challenging situations.
- Strong communication skills, capable of conveying complex ideas simply.
- Self-motivated with excellent time management and organizational skills.
- A growth mindset, with a focus on continuous learning and improvement.
Growth Opportunities:
There are opportunities for growth within the company based on your performance and attitude. Your progress will be assessed by your team leader and senior management.
Patient Coordinator employer: 21D Clinical Ltd
Contact Detail:
21D Clinical Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Coordinator
✨Tip Number 1
Familiarise yourself with the healthcare and dental rehabilitation industry. Understanding the basics of full-mouth dental rehabilitation and the technology used at 21D Clinical Ltd. will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your sales experience by preparing specific examples of how you've successfully managed client relationships or closed deals. This will demonstrate your ability to thrive in a sales environment, which is crucial for the Patient Coordinator role.
✨Tip Number 3
Practice your communication skills by explaining complex topics in simple terms. You might want to role-play scenarios where you explain dental procedures or appointment processes to a friend, as this will prepare you for the communication expectations of the job.
✨Tip Number 4
Showcase your resilience and growth mindset by reflecting on past challenges you've faced in a work environment. Be ready to discuss how you overcame these obstacles and what you learned from them, as this aligns with the company’s values.
We think you need these skills to ace Patient Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience, particularly the two years required. Emphasise any relevant skills such as communication, stress management, and self-organisation that align with the role of a Patient Coordinator.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle stress and communicate complex ideas simply, as these are key responsibilities of the position.
Showcase Your Growth Mindset: In your application, include examples of how you've embraced challenges and learned from mistakes in previous roles. This will resonate well with the company's emphasis on resilience and continuous self-improvement.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial in a patient-facing role.
How to prepare for a job interview at 21D Clinical Ltd
✨Showcase Your Sales Experience
Make sure to highlight your previous sales experience during the interview. Be prepared to discuss specific examples of how you've successfully closed deals or improved customer satisfaction, as this role requires a strong background in sales.
✨Demonstrate Effective Communication Skills
Since the Patient Coordinator role involves breaking down complex topics, practice explaining intricate concepts in simple terms. This will show your ability to communicate effectively, which is crucial for the position.
✨Exhibit a Positive Attitude
21D Clinical Ltd. values a 'can-do' attitude. During the interview, maintain a positive demeanour and express your enthusiasm for the role. Share instances where your positivity helped overcome challenges.
✨Prepare for Stress Management Questions
Given the fast-paced nature of the job, be ready to discuss how you handle stress and challenging situations. Provide examples of past experiences where you maintained focus and managed stress effectively.
