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- Tasks: As a Patient Coordinator, you'll manage appointments and communicate effectively with patients.
- Company: Join 21D Clinical Ltd., a pioneering healthcare tech company revolutionising dental rehabilitation.
- Benefits: Enjoy a hybrid work model with flexible hours and weekend coverage options.
- Why this job: Be part of a dynamic team focused on making dental solutions accessible to everyone.
- Qualifications: Must have at least 2 years of sales experience and strong communication skills.
- Other info: Opportunities for growth based on performance and a supportive team environment.
The predicted salary is between 28800 - 43200 £ per year.
21D Clinical Ltd. is a healthcare and technology business specializing in guided full-mouth dental rehabilitation. The company provides a full jaw implant rehabilitation solution using a computer-guided implant delivery system, enabling quick and precise implant and prosthetic teeth delivery. 21D believes in making this solution accessible to all individuals who require it and has a team of experienced clinicians, nurses, patient coordinators, designers, and fabricators.
This is a full-time hybrid role for a Patient Coordinator at 21D Clinical Ltd. The Patient Coordinator will be responsible for phone etiquette and appointment scheduling. This role is located in Warrington with the flexibility for work from home.
Key details:
- Shifts: 8:00 AM to 4:00 PM, 2:00 PM to 10:00 PM (on a rota basis)
- Weekend Coverage: 1-2 weekend days on rota, with a day off during the week
- Total Hours: 40 hours per week
Key Responsibilities:
- Demonstrate success in sales, with a minimum of 2 years’ experience in a sales environment.
- Possess a positive ‘can-do’ attitude.
- Communicate ideas and concepts effectively and quickly.
- Break down complex topics into simple, clear explanations.
- Maintain a high level of stress management and handle challenges effectively.
- Work directly with the CEO and other senior team members when necessary.
- Be self-organized, able to self-audit and self-assess, and provide clear task updates.
- Own mistakes and demonstrate a growth mindset.
- Show resilience, ambition, and a commitment to continuous self-improvement.
- Thrive in a fast-paced, high-demand environment.
Skills & Qualifications:
- Demonstrated success in a sales environment (minimum 2 years).
- Ability to handle stress and maintain focus in challenging situations.
- Strong communication skills, capable of conveying complex ideas simply.
- Self-motivated with excellent time management and organizational skills.
- A growth mindset, with a focus on continuous learning and improvement.
Growth Opportunities:
There are opportunities for growth within the company based on your performance and attitude. Your progress will be assessed by your team leader and senior management.
Patient Coordinator employer: 21D Clinical Ltd
Contact Detail:
21D Clinical Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Coordinator
✨Tip Number 1
Familiarise yourself with the dental rehabilitation process and the technology used at 21D Clinical Ltd. Understanding their computer-guided implant delivery system will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your sales experience by preparing specific examples of how you've successfully managed client relationships or closed deals. This will demonstrate your ability to thrive in a sales environment, which is crucial for the Patient Coordinator role.
✨Tip Number 3
Practice your communication skills by explaining complex topics in simple terms. You might want to role-play scenarios where you explain dental procedures or appointment processes to a friend, ensuring you can convey information clearly and effectively.
✨Tip Number 4
Showcase your resilience and growth mindset by reflecting on past challenges you've faced in a work environment. Be ready to discuss how you overcame these obstacles and what you learned from them, as this aligns with the company's values.
We think you need these skills to ace Patient Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales and any relevant skills that align with the responsibilities of a Patient Coordinator. Use specific examples to demonstrate your success in a sales environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your positive attitude and ability to communicate complex ideas simply. Mention your experience in handling stress and how you thrive in fast-paced environments, as these are key qualities for the role.
Highlight Relevant Experience: In your application, emphasise your previous roles that involved appointment scheduling or customer interaction. This will show that you have the necessary skills to manage patient coordination effectively.
Showcase Your Growth Mindset: Include examples of how you've demonstrated resilience and a commitment to continuous self-improvement in your past roles. This aligns well with the company's values and can set you apart from other candidates.
How to prepare for a job interview at 21D Clinical Ltd
✨Showcase Your Sales Experience
Make sure to highlight your previous sales experience during the interview. Be prepared to discuss specific examples of how you've successfully closed deals or improved customer satisfaction, as this role requires a strong background in sales.
✨Demonstrate Effective Communication Skills
Since the Patient Coordinator role involves breaking down complex topics, practice explaining intricate concepts in simple terms. This will show your ability to communicate effectively, which is crucial for the position.
✨Exhibit a Positive Attitude
A 'can-do' attitude is essential for this role. During the interview, convey your enthusiasm for the position and your willingness to tackle challenges head-on. Share examples of how you've maintained positivity in stressful situations.
✨Prepare for Stress Management Questions
Given the fast-paced nature of the job, be ready to discuss how you manage stress and stay organised. Think of specific strategies you've used in the past to handle pressure and maintain focus, as this will demonstrate your resilience and self-management skills.
