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For Companies At a Glance
- Tasks: Manage key accounts and develop relationships in the luxury hospitality sector.
- Company: The Savoy Hotel, a legendary British luxury hotel with a rich history.
- Benefits: Competitive salary, exclusive discounts, gym access, and wellness facilities.
- Why this job: Join a prestigious team and create unforgettable experiences for high-end clients.
- Qualifications: Experience in luxury hospitality sales and strong communication skills required.
- Other info: Dynamic role with opportunities for career growth and global development.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The Savoy is one of the world\’s most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.
Our award-winning, colleague-centric culture truly differentiates us in the luxury hospitality marketplace. We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont.
Job Title: Sales Manager – Middle East & Diplomatic, Luxury Leisure
Department: Proactive Sales, Sales & Marketing
Inspired and Supported by: Senior Sales Manager, Luxury Leisure
Your purpose will be: The Savoy, A Fairmont Managed Hotel is seeking a dynamic and highly motivated Sales Manager to join our Sales team. This role will focus primarily on supporting Middle East & Diplomatic market and will work closely under the guidance of the Senior Sales Manager – Luxury Leisure.
The ideal candidate will be passionate about luxury hospitality, highly organised, commercially driven, and relationship-focused. This role requires a team player who is proactive, detail-oriented, and confident in engaging with high-end clients, travel advisors, and industry partners.
Responsibilities
Sales Support & Coordination
- Manage and grow key accounts in Middle East & Diplomatic segment.
- Coordinate sales activities, appointments, and follow-ups with travel partners and agencies.
- Maintain up-to-date sales presentations, reports, and production figures.
- Support the Leisure department with sales activities, appointments, enquiries, and administration tasks.
Client Relationship Management
- Develop and maintain strong relationships with Middle Eastern leisure travel agents & Embassies.
- Deliver timely, professional responses to client inquiries in line with Savoy standards.
- Support on fam trips, site inspections, and trade shows.
Market Development
- Assist in identifying new business opportunities and potential accounts to target.
- Represent The Savoy at trade shows, roadshows, and client events as required (occasional travel required).
Collaboration & Communication
- Work collaboratively with the marketing, reservations, and revenue teams to ensure seamless execution of sales strategies.
- Prepare and share weekly sales updates and account performance reports.
Qualifications
What you will need to do in this role?
- Experience in sales, reservations, or client-facing roles within luxury hospitality or travel preferred.
- Strong communication skills (verbal and written), with confidence in client interaction.
- Fluency in English is essential; Arabic is a strong advantage.
- Organised, self-motivated, and able to manage multiple tasks with attention to detail.
- Strong knowledge of the luxury travel industry and/or key markets (Middle East).
- Passion for luxury service, storytelling, and building genuine relationships.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
What’s in it for you?
- Competitive salary, pension
- Accrued holidays
- Exclusive discounts:
- Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890
- Colleague restaurant, interfaith prayer room and wellness room
- Laundry services for all colleagues
- Gym access
- Local discounts for F&B and retail
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Sales Manager, The Savoy Hotel employer: 21c Museum Hotels
Contact Detail:
21c Museum Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager, The Savoy Hotel
✨Network Like a Pro
Get out there and connect with people in the luxury hospitality scene! Attend industry events, trade shows, and even local meet-ups. Building relationships can open doors to opportunities that aren’t even advertised.
✨Show Off Your Passion
When you get the chance to chat with potential employers or clients, let your passion for luxury service shine through. Share stories about your experiences and what excites you about the industry – it’ll make you memorable!
✨Follow Up Like a Boss
After meeting someone or having an interview, don’t just sit back and wait. Send a quick follow-up email thanking them for their time and reiterating your interest. It shows you’re proactive and genuinely interested in the role.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our amazing team at The Savoy!
We think you need these skills to ace Sales Manager, The Savoy Hotel
Some tips for your application 🫡
Show Your Passion for Luxury Hospitality: When writing your application, let your love for luxury hospitality shine through! Share experiences that highlight your enthusiasm and how you’ve gone above and beyond to create memorable moments for guests.
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Manager role at The Savoy. Highlight relevant experience in sales and client relationship management, especially within the Middle East & Diplomatic markets.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information logically so we can easily see your qualifications and how they align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Savoy!
How to prepare for a job interview at 21c Museum Hotels
✨Know Your Luxury Hospitality
Make sure you brush up on your knowledge of the luxury hospitality industry, especially regarding The Savoy's history and reputation. Familiarise yourself with their service standards and how they create memorable experiences for guests. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Relationship Skills
Since this role is all about building relationships, be prepared to discuss your experience in client management. Share specific examples of how you've successfully engaged with high-end clients or travel advisors in the past. Highlight your ability to maintain strong connections and deliver exceptional service.
✨Be Organised and Detail-Oriented
Demonstrate your organisational skills by discussing how you manage multiple tasks and priorities. Bring along a portfolio of your previous sales presentations or reports to showcase your attention to detail. This will reassure the interviewers that you can handle the demands of the Sales Manager role effectively.
✨Prepare for Market Insights
Research the Middle Eastern market and any recent trends in luxury travel. Be ready to share your thoughts on potential business opportunities and how you would approach them. This shows that you're proactive and have a strategic mindset, which is crucial for success in this position.