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- Tasks: Manage linen services and maintain cleanliness throughout the hotel.
- Company: The Hoxton is a vibrant hotel chain focused on style and community.
- Benefits: Enjoy competitive pay, 29 days holiday, free meals, and exclusive discounts.
- Why this job: Join a passionate team in a creative environment with opportunities for growth.
- Qualifications: Looking for authentic individuals with a passion for hospitality and teamwork.
- Other info: Participate in diversity events and enjoy regular team gatherings.
Company Description
The Hoxton, Edinburgh
We can’t wait to open our first UK hotel outside of London…and where better than the characterful capital of Scotland, Edinburgh. We are now looking for a Linen Porter to join our team and play a crucial part in successfully launching our brand in this new neighbourhood. Reporting to the Head Housekeeper, you’ll be responsible for providing an efficient linen service within the hotel.
The Hox in Edinburgh will boast 214 bedrooms influenced by the Georgian heritage of the building and city, a main restaurant, a large lobby & bar, a big event space, and The Apartment – our unique meetings and events concept.
More about us…
The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Since opening our first hotel in Shoreditch, we’ve aimed to offer more than just a bed for the night: style, good value, and vibrant public spaces where guests can hang out with locals.
What\’s in it for you…
- Join a passionate team dedicated to creating great hospitality experiences.
- Competitive hourly salary.
- 29 days holiday (including bank holidays), pension, and life insurance.
- Food on us during your shift.
- Enjoy a free night at The Hoxton and a meal for two upon starting.
- Ongoing training and development to help you succeed.
- Time off to volunteer with partner charities.
- Recognition rewards like Hox Hero and Nifty Fifty.
- Participation in diversity and inclusion events.
- Regular team gatherings and parties.
- Work in a creative, rewarding environment with an innovative international group.
- Exclusive discounts across The Hoxton and Ennismore family.
What you’ll do…
- Manage linen, terry, and guest dry cleaning deliveries and collections, reporting discrepancies.
- Maintain exterior areas, including guest entrances and loading zones.
- Report maintenance issues in external and public areas via Knowcross.
- Stock linen and supplies on guest floors, keeping storage areas clean.
- Adhere to health & safety standards, reporting breaches or hazards.
- Maintain cleaning equipment and handle materials per COSHH regulations.
- Maintain a positive attitude and support the housekeeping team.
- Ensure high standards of cleanliness throughout the hotel.
- Manage inventory for rooms, ensuring items are available and easily locatable.
- Provide friendly, responsive customer service to guests.
- Assist with cleaning other hotel areas as needed.
What we’re looking for…
- Individuals who embrace authenticity and diversity.
- A passion for hospitality in any form.
- Aiming to leave a positive, memorable impact on guests and colleagues.
- Comfortable working without ego, supporting team efforts.
- Open to trying new approaches and having fun along the way.
- Ability to build relationships with colleagues and guests.
- Attention to detail and pride in your work.
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Linen Porter employer: 21c Museum Hotels
Contact Detail:
21c Museum Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Porter
✨Tip Number 1
Familiarise yourself with The Hoxton's brand values and culture. Understanding their commitment to authenticity and diversity will help you align your approach during interviews and discussions, showcasing how you can contribute to their team.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service roles. Even if it's not directly related to being a Linen Porter, demonstrating your ability to provide excellent service and work in a team will make you stand out.
✨Tip Number 3
Prepare to discuss your attention to detail and how it relates to maintaining high cleanliness standards. Think of specific examples where your diligence made a difference in a previous role, as this is crucial for the position.
✨Tip Number 4
Show enthusiasm for the role and the opportunity to be part of a new hotel opening. Expressing genuine excitement about contributing to the launch of The Hoxton in Edinburgh can leave a positive impression on the hiring team.
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Linen Porter. Tailor your application to highlight relevant experience and skills that align with what The Hoxton is looking for.
Craft a Tailored CV: Create a CV that specifically addresses the key skills mentioned in the job description, such as attention to detail, customer service, and teamwork. Use clear headings and bullet points to make it easy to read.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and how you can contribute to The Hoxton's mission. Mention any previous experience in similar roles and your enthusiasm for working in a vibrant environment.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at 21c Museum Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your dedication to providing excellent service, as this role is all about creating memorable experiences for guests.
✨Demonstrate Attention to Detail
As a Linen Porter, attention to detail is crucial. Be prepared to discuss how you ensure high standards of cleanliness and organisation in your previous roles. Mention specific examples where your attention to detail made a difference.
✨Emphasise Teamwork Skills
This position requires working closely with the housekeeping team. Highlight your ability to collaborate and support your colleagues. Share instances where you contributed to a team effort and how it positively impacted the workplace.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the role and the hotel. Ask about the team dynamics, training opportunities, or how they maintain their high standards of service. This demonstrates your eagerness to be part of their team.
