At a Glance
- Tasks: Drive revenue through golf events and corporate sales at a luxury resort.
- Company: Fairmont Cheshire, The Mere - a distinguished luxury destination in Cheshire.
- Benefits: Exclusive discounts, competitive salary, 28 days holiday, and training opportunities.
- Why this job: Join a unique team and create unforgettable experiences in luxury hospitality.
- Qualifications: 2+ years in senior sales management within luxury hotels and excellent communication skills.
- Other info: Flexible roles with opportunities for growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Location: On-site in Knutsford, Cheshire, North-West England (not remote).
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Your purpose will be:
The Senior Sales Manager, Golf & Events is responsible for driving revenue through the sale, retention, and development of golf-related events, and associated leisure, hospitality, and corporate sales opportunities at Fairmont Cheshire, The Mere.
Responsibilities
- Lead the sales and coordination of golf events, including member competitions, corporate golf days, and charity tournaments.
- Maximise revenue across golf, rooms, food & beverage, spa, and wellness through cross-selling and upselling opportunities.
- Develop and manage a portfolio of golf-related and lifestyle accounts, ensuring retention and growth.
- Maintain accurate records of all sales activity, memberships, and events within approved systems.
- Produce regular sales reports covering memberships sold, event revenue, and pipeline activity.
- Ensure all sales activities align with Fairmont Brand Standards, Accor SOPs, and luxury service expectations.
- Collaborate with the wider Sales team and Accor Sales Network to support broader commercial objectives.
Qualifications
- Minimum 2 years Senior Sales Management experience within a luxury hotel environment.
- Extensive knowledge of managing your own sales pipeline for corporate clients.
- Excellent communication and customer service skills in written and spoken English; additional languages are a plus.
- Ability to engage effectively with luxury clientele and senior stakeholders.
- Experience in managing budgets, cost control, and forecasting.
- Strong business acumen and understanding of operational profitability.
- Upholds brand standards for professional conduct and presentation.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information
What is in it for you?
- Exclusive Discounts: Fairmont Cheshire, The Mere, Spa and Golf discount Fairmont, Raffles, and Accor Hotels (friends and family rates are included).
- 20% off food and beverage in on-site restaurants.
- Colleague restaurant.
- Being part of The Mere Team – our culture is unique!
- You will benefit from training and development opportunities.
- Competitive salary and benefits including pension.
- 28 days of holiday including public holidays.
- 1-5 days service award based on length of service.
- Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide.
- And last but not least you will get to work with a team of EXTRAORDINARY people.
Senior Sales Manager - Golf & Events in Knutsford employer: 21c Museum Hotels
Contact Detail:
21c Museum Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Manager - Golf & Events in Knutsford
✨Tip Number 1
Network like a pro! Attend local events, golf tournaments, or hospitality meet-ups to connect with industry folks. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for luxury hospitality shine through. Share stories about your experiences and how you’ve driven sales in previous roles – it’s all about making a memorable impression.
✨Tip Number 3
Research is key! Know Fairmont Cheshire, The Mere inside out. Familiarise yourself with their services, values, and recent news. This will help you tailor your conversation and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Senior Sales Manager - Golf & Events in Knutsford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for luxury hospitality shine through! We want to see how your experience aligns with our commitment to exceptional service and creating unforgettable moments for our guests.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Senior Sales Manager role. Highlight your relevant experience in managing sales pipelines and engaging with luxury clientele, as this will show us you’re the perfect fit for our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that make it easy for us to see your qualifications and achievements. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! This ensures we receive all your details correctly and helps us keep track of your application. Plus, it’s super easy to do!
How to prepare for a job interview at 21c Museum Hotels
✨Know Your Venue
Before the interview, take some time to research Fairmont Cheshire, The Mere. Familiarise yourself with its offerings, such as the golf course, spa, and dining options. This knowledge will not only impress your interviewers but also help you tailor your responses to show how you can contribute to their luxury service standards.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience that highlight your success in driving sales, especially in a luxury environment. Be ready to discuss how you've maximised revenue through upselling and cross-selling, as this is crucial for the Senior Sales Manager role.
✨Engage with Luxury Clientele
Demonstrate your ability to connect with high-end clients during the interview. Share anecdotes that showcase your communication skills and customer service excellence. Remember, they want someone who can engage effectively with their luxury clientele and senior stakeholders.
✨Align with Brand Values
Understand and articulate how your personal values align with Fairmont's brand standards and commitment to exceptional service. Be prepared to discuss how you would uphold these standards in your role, ensuring that every guest has an unforgettable experience.