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- Tasks: Lead the concierge team to deliver exceptional luxury guest experiences.
- Company: Luxury hospitality organisation focused on guest wellbeing and teamwork.
- Benefits: Exclusive discounts, holiday, competitive salary, and a supportive work culture.
- Why this job: Join a prestigious team and elevate guest experiences in a luxury setting.
- Qualifications: Three years of concierge management experience and relevant certification.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hospitality organization in Knutsford is seeking a Spa Head Therapist who will oversee the concierge team and ensure exceptional guest services. This position combines leadership, strategic expertise, and a dedication to guest wellbeing.
Candidates should have at least three years of concierge management experience and a relevant diploma or certification.
The role also offers benefits such as exclusive discounts, holiday, and competitive salary, fostering a culture of teamwork and excellence.
Head Concierge — Luxury Guest Experience Leader in Knutsford employer: 21c Museum Hotels
Contact Detail:
21c Museum Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Concierge — Luxury Guest Experience Leader in Knutsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality sector. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Showcase your leadership skills! During interviews, share specific examples of how you've led teams to success in previous roles. We want to see your strategic expertise in action!
✨Tip Number 3
Research the company culture! Understanding the values and mission of the luxury hospitality organisation will help you tailor your approach. We’re all about teamwork and excellence, so let that shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head Concierge — Luxury Guest Experience Leader in Knutsford
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and created exceptional guest experiences.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match our job description. Mention specific skills and experiences that align with the role of Head Concierge.
Be Authentic: Let your personality shine through in your written application. We’re looking for someone who is not only qualified but also passionate about luxury hospitality and guest wellbeing. Show us why you’re the perfect fit!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing qualifications and enthusiasm for the role!
How to prepare for a job interview at 21c Museum Hotels
✨Know Your Luxury Hospitality Inside Out
Before the interview, dive deep into the luxury hospitality sector. Familiarise yourself with the latest trends in guest experience and service excellence. This will not only show your passion for the industry but also help you articulate how your experience aligns with their expectations.
✨Showcase Your Leadership Skills
As a Head Concierge, leadership is key. Prepare examples from your past roles where you've successfully led a team or improved guest services. Be ready to discuss your management style and how you motivate your team to deliver exceptional experiences.
✨Demonstrate Your Strategic Thinking
Think about how you can contribute to the organisation's goals. Prepare to discuss strategies you've implemented in previous roles that enhanced guest satisfaction or streamlined operations. This will highlight your ability to think critically and strategically.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and their vision for guest experience. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
