At a Glance
- Tasks: Handle commercial claims from start to finish and collaborate with teams for efficient resolutions.
- Company: Dynamic insurance company focused on flexibility, growth, and inclusivity.
- Benefits: Hybrid work model, supportive culture, and opportunities for professional development.
- Other info: Join a diverse team and enjoy a career with excellent growth potential.
- Why this job: Make a real impact in the insurance industry while developing valuable skills.
- Qualifications: GCSE Maths and English required; A-levels and CII/CILA certifications are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Claims Handler – Stourbridge team, hybrid role (2 days in Stourbridge, 1 day in Birmingham).
Role and Responsibilities
- Handle commercial claims from start to finish, demonstrating expertise in insurance policies, coverage types, and claims procedures.
- Accurately evaluate and process claims within specified timelines and guidelines to ensure smooth resolution.
- Collaborate closely with internal teams and external vendors to facilitate timely and efficient claims resolution.
- Apply analytical skills to analyse claims data, identify trends, and develop strategies to reduce risk and improve claims management processes.
- Foster positive relationships with clients, brokers, insurers, and industry partners, focusing on customer satisfaction.
- Stay ahead of industry trends, regulatory changes, and emerging technologies to drive innovation in claims handling.
- Present reports and presentations highlighting key performance indicators to stakeholders.
- Conduct on-site visits to clients in the event of a loss, investigate circumstances, and build robust claims for swift and favorable conclusions.
- Negotiate with insurers to secure the best possible settlement terms under the policy, showcasing advocacy skills.
Knowledge
- Strong understanding of commercial insurance policies, coverage types, and claims procedures.
- Brokerage experience is essential.
- Client relationship management expertise.
- General and legal principles of insurance.
- Relevant regulatory and legal frameworks for compliance.
Skills
- Exceptional analytical, problem-solving, and decision-making skills.
- Excellent communication, negotiation, and interpersonal skills.
- Customer-focused approach delivering exceptional service.
- Ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment.
- Confidence, assertiveness, and resilience under pressure.
- Experience providing care, emotional support, guidance, and reassurance to clients in difficult situations.
Qualifications
- GCSE Maths and English (or equivalent) are required; A-level qualification is desirable.
- Possession of CII or CILA certifications is considered an asset.
What We Offer
A career defined by flexibility and growth, with opportunities for development, a supportive culture, and a focus on diversity and inclusion.
Reasonable Adjustments
We are committed to providing reasonable accommodations to ensure that our positions align well with your needs, including software, IT, office setups, and flexible hours or hybrid working where possible.
Claims Handler - Commercial & Schemes in Stourbridge employer: 2136GB00 Howden UK Brokers Limited
Join our Stourbridge team as a Claims Handler and experience a workplace that champions flexibility, growth, and inclusivity. With a supportive culture that prioritises employee development and a commitment to diversity, you will thrive in a dynamic environment where your expertise in commercial claims is valued. Enjoy the unique advantage of a hybrid role, allowing you to balance your professional and personal life while contributing to meaningful client relationships and innovative claims management.
Contact Details:
2136GB00 Howden UK Brokers Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler - Commercial & Schemes in Stourbridge
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
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We think you need these skills to ace Claims Handler - Commercial & Schemes in Stourbridge
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at 2136GB00 Howden UK Brokers Limited.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at 2136GB00 Howden UK Brokers Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at 2136GB00 Howden UK Brokers Limited
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at 2136GB00 Howden UK Brokers Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at 2136GB00 Howden UK Brokers Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding 2136GB00 Howden UK Brokers Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
