At a Glance
- Tasks: Build relationships with clients and support their insurance needs in a dynamic team.
- Company: Join Howden, a global insurance group with a people-first culture.
- Benefits: Enjoy excellent training, career progression, and a range of employee perks.
- Other info: Flexible working options and a supportive environment for personal growth.
- Why this job: Make a real impact in high-net-worth insurance while growing your skills.
- Qualifications: Experience in client relations and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no‑limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like‑minded people driving change at Howden.
Role Purpose
We are actively looking for an Account Handler to join our growing Private Clients team. This is a great office‑based opportunity to join a highly successful team and develop your experience and career within high‑net‑worth insurance. You will be responsible for building relationships with an existing book of clients and working closely with the wider team to achieve objectives.
Key Accountabilities
- Working with existing clients and supporting their needs and building relationships.
- Attending meetings, taking notes, speaking to insurers, working through renewal presentations and renewal terms.
- Updating and maintaining collection specifications.
- Identifying and exploring opportunities for existing clients to drive the best possible outcome for parties (for example, a private client may also require a commercial policy).
- Expanding your insurance knowledge and becoming Cert CII qualified.
- Advising on products and solutions – thinking about client needs and referring identified opportunities.
Skills & Experience
- Experience developing and building long‑lasting relationships with private or HNW clients.
- Passion for excellent customer service.
- Ability to work closely with colleagues to support larger accounts from start to finish.
- Tenacity and business curiosity.
- Willingness to learn – every day will be different.
- Consultative approach, ability to question effectively and an active listener.
Benefits
- Excellent training and development schemes with accelerated career progression.
- Company‑funded CII professional qualification.
- Enhanced maternity and paternity policies.
- Cycle‑to‑work loan scheme available to all employees.
- Access to discounted personal health policies and a range of insurance products (home, motor, travel, specialist vehicles, critical illness, private medical, income protection).
- Access to hundreds of high‑street retailer discounts through our reward and recognition platform.
- Employee Assistance Programme (EAP) to support employees outside of work.
- 25 days holiday (plus bank holidays), increasing through length of service.
- Life assurance up to 4× salary and income protection guaranteeing an income for up to 5 years in the event of illness or injury.
- Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025.
- Access to a healthcare cashplan for a variety of health‑related benefits.
- Salary sacrifice schemes – travel insurance, cycle‑to‑work, car leasing, technology purchase.
Reasonable Adjustments
We are committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. In addition to usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you have any doubts about whether it’s the right fit for you, we will work with you to provide the support you need. Please note not all positions can accommodate changes to working hours or locations.
About Howden
Howden began in 1994 and is now a leading global insurance group, managing $37bn of premiums for our clients. The owner’s mindset is embedded in our culture; we are a people‑owned company with a focus on building a business to last. Our greatest strength is the collaborative effort of all 23,000 employees worldwide.
Account Handler in Farnborough employer: 2136GB00 Howden UK Brokers Limited
Howden is an exceptional employer that prioritises employee ownership and a collaborative culture, making it a standout choice for those seeking a fulfilling career in the insurance sector. With a strong focus on professional development, including company-funded qualifications and accelerated career progression, employees enjoy a supportive work environment that values work-life balance and personal growth. Located in a dynamic office setting, the role of Account Handler offers the opportunity to build lasting relationships with high-net-worth clients while benefiting from comprehensive perks such as enhanced parental leave, generous holiday allowances, and access to a range of health and wellness initiatives.
Contact Details:
2136GB00 Howden UK Brokers Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler in Farnborough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Account Handler role at Howden.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in building relationships with clients. Share specific examples of how you've gone above and beyond to provide excellent customer service.
✨Tip Number 3
Be curious and ask questions! During interviews or networking chats, show your interest in the company and the role. Ask about their culture, team dynamics, and how they support career progression. This will demonstrate your genuine interest in joining Howden.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about the opportunity and gives us a chance to see your enthusiasm for being part of the Howden family.
We think you need these skills to ace Account Handler in Farnborough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and contributing to our culture at Howden.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in building relationships with clients. We love seeing how your skills align with what we’re looking for in an Account Handler!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at 2136GB00 Howden UK Brokers Limited
✨Know Your Clients
Before the interview, take some time to research Howden's existing client base and their needs. Understanding high-net-worth clients and their specific insurance requirements will show your potential employer that you're serious about the role and ready to build those crucial relationships.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond for clients, as this aligns perfectly with Howden's passion for outstanding service and will demonstrate your fit for the team.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions that reflect your curiosity about the role and the company culture. Inquire about how the team collaborates on larger accounts or what opportunities exist for professional development. This shows your interest in not just the job, but also in growing with Howden.
✨Emphasise Your Willingness to Learn
Make sure to express your eagerness to expand your insurance knowledge and pursue the Cert CII qualification. Highlighting your commitment to continuous learning will resonate well with Howden’s values and their focus on career progression.
