At a Glance
- Tasks: Manage and negotiate claims, providing expert guidance to clients throughout the process.
- Company: Dynamic insurance firm with a focus on collaboration and client success.
- Benefits: Hybrid working, career progression, and a supportive, inclusive culture.
- Other info: Join a team that values diversity and offers opportunities for professional growth.
- Why this job: Make a real difference by helping clients navigate complex claims and achieve the best outcomes.
- Qualifications: Experience in commercial insurance and strong client relationship skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
As a Claims Executive, you will take ownership of claims from notification through to settlement, ensuring clients receive expert guidance and support throughout the process.
Responsibilities
- Manage a portfolio of claims, including larger, more complex and contentious cases.
- Investigate, evaluate and negotiate claims to achieve the best possible outcomes for clients.
- Provide expert advice on policy coverage and claims procedures.
- Build strong relationships with clients, insurers, loss adjusters, legal representatives and other key stakeholders.
- Attend client sites following significant losses to understand the circumstances and help develop robust claims strategies.
- Analyse claims data and trends to identify opportunities for continuous improvement and risk mitigation.
- Prepare reports and management information, including key performance indicators.
- Support and mentor junior colleagues, sharing expertise and promoting best practice across the team.
- Act as an ambassador for the claims function, demonstrating the value claims excellence brings to clients and the business.
Knowledge
- Strong understanding of commercial insurance policies, coverage types and claims procedures (essential).
- Previous insurance brokerage experience (essential).
- Strong client relationship management experience (essential).
- Understanding of insurance principles, legal concepts and relevant regulatory frameworks.
Skills
- Confident, resilient and comfortable handling complex or challenging claims (essential).
- Excellent analytical, problem‑solving and decision‑making skills (essential).
- Outstanding communication, negotiation and relationship‑building skills (essential).
- Experience coaching, mentoring and supporting the development of junior team members (essential).
- A customer‑focused approach with the ability to provide reassurance and support during difficult situations (essential).
- Ability to work independently, manage competing priorities and meet deadlines in a fast‑paced environment.
- Strong stakeholder management skills with the ability to collaborate effectively across a wide range of audiences.
Qualifications
- GCSE Maths and English (or equivalent).
- A Levels (desirable).
- CII and/or CILA qualifications (desirable).
- BDMA Certificate (desirable).
Benefits and Adjustments
- Flexibility: hybrid working 2–3 days per week.
- Reasonable adjustments are available to support diverse needs.
- Opportunities for career progression and professional development.
- Participation in a supportive, collaborative culture focused on diversity and inclusion.
Claims Executive - Commercial & Schemes in Colchester employer: 2136GB00 Howden UK Brokers Limited
As a Claims Executive at our company, you will thrive in a dynamic and supportive environment that prioritises employee growth and development. With flexible hybrid working options and a strong emphasis on diversity and inclusion, we empower our team to excel while providing expert guidance to clients through complex claims processes. Join us to be part of a collaborative culture where your contributions are valued and your career can flourish.
Contact Details:
2136GB00 Howden UK Brokers Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Executive - Commercial & Schemes in Colchester
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We think you need these skills to ace Claims Executive - Commercial & Schemes in Colchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at 2136GB00 Howden UK Brokers Limited.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at 2136GB00 Howden UK Brokers Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at 2136GB00 Howden UK Brokers Limited
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at 2136GB00 Howden UK Brokers Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at 2136GB00 Howden UK Brokers Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding 2136GB00 Howden UK Brokers Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
