Renewals Manager - Corporate & Commercial in Cheltenham

The Role

As a Renewals Manager, you’ll be responsible for delivering the vision and strategy for your branch or department, ensuring performance targets, service levels, and client outcomes are consistently exceeded. You’ll play a key role in shaping commercial success while building a motivated, engaged, and high‑performing team.

What You’ll Be Doing

Leading and developing a team to create a strong performance culture built on accountability, collaboration, and continuous improvement.

Owning day‑to‑day trading and operational performance, ensuring SLAs, income, and profitability targets are met or exceeded.

Providing high‑level professional insurance advice and ensuring clients are correctly and adequately insured.

Building strong relationships with insurers and internal stakeholders to drive service improvements and growth opportunities.

Producing and delivering an effective business plan aligned to wider divisional and group objectives.

Ensuring robust governance, regulatory compliance, and adherence to Howden service standards at all times.

What We’re Looking For

A minimum of 5 years’ experience providing specialist insurance advice.

Cert CII qualified, with progression towards Dip CII.

Strong technical knowledge across general insurance, with commercial awareness and a results‑driven mindset.

A proven people leader who can inspire, coach, and develop others to reach their full potential.

Confident stakeholder management skills, able to influence across all levels of the organisation and with external partners.

Why Join Howden?

You’ll join a people‑first business that values expertise, ambition, and collaboration. We offer the opportunity to genuinely shape a business area, develop your leadership career, and work alongside talented professionals in a supportive, high‑energy environment.

What do we offer in return?

A career that you define. We value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us.

Reasonable Adjustments

We’re committed to providing reasonable accommodations to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate changes such as flexible hours or hybrid working.